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SalarySenior Legal Administration Officer, 6 month temporary position, located in Sydney CBD + hybrid working options available
The Department of Customer Service is seeking an experienced Senior Legal Administration Officer for a 6 month temporary position within their Legal Support team.
- Clerk Grade 7/8, $106,025 - $117,363 +super
- Temporary position up to until end July 2024, based in Sydney CBD, with the possibility to extend.
- Hybrid working opportunity.
The Senior Legal Administration Officer will manage the delivery of a range of a large, busy Legal team, with a focus on systems implementation and administration, in order to support effective service delivery.
To be successful in this role it is essential that you are motivated and a strong effective communicator who is able to plan and prioritise work and manage competing deadlines. Prior experience working in a legal team is desirable.
Your key accountabilities include:
- Oversee and coordinate the delivery of administrative and support services by the administrative service staff to ensure the business needs of the team/unit are met
- Monitor and address complex and/or sensitive enquiries and issues, including those that are escalated, to ensure the timely and effective resolutions of issues
- Support the implementation of document management and reporting systems, and supporting policies and processes, to improve service delivery, and reporting to clients
- Manage and coordinate the collection and collation of information, prepare reports on business unit performance, and make recommendations to improve efficiency, cost management and service delivery
- Coordinate and manage records and databases, complying with administrative systems, processes and policies, to ensure that all information is accurate, stored correctly and accessible
- Manage or participate in projects on a range of administrative issues such as procurement, staff, establishment, KPI reporting and ministerial briefs
- Develop and maintain collaborative and consultative stakeholder/client relationships, including responsive advice and service, to deliver continuous business outcomes
This role will have direct reports
When applying you need to:
Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role.
Salary Grade 7/8, with the base salary for this role starting at $106025 base plus superannuation
Click to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via nicole.turner@customerservice.nsw.gov.au .
Visit the to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Thursday 18th January 9:59am
Working at Department of Customer Service
The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
Visit our to find out what it means to work for us.
You Belong Here
We are committed to diversity, inclusion, and new ways of working.
We have 8 million+ reasons to care and want our employees to represent the communities that we serve.
You can view our full diversity and inclusion statement .
We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via nicole.turner@customerservice.nsw.gov.au or 02 9494 8351.
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