Senior Manager Divisional Engagement

Job Description:46578 Senior Manager, Divisional Engagement

• Paternal Leave Cover (max term - 12 months)
• Hybrid Working Model
• Sydney or Adelaide location

How will I help?The Senior Manager, Divisional Engagement role exists to manage and lead a multi-brand team within the Anti-Money Laundering & Sanctions Operations (AMLSO) to deliver compliance and customer outcomes across all Westpac Group brands.To be successful in this role, you're accountable in managing AMLSO's engagement with all key stakeholders. They will be the key point of contact to create relationships with all other departments and all other enabling functions.The Senior Manager, Divisional Engagement plays an integral role in the facilitation and development of a cohesive team environment and is responsible for ensuring the effective management of all business processes, people, risks and dependencies across the team.What's in it for me?You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is creating better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.Your responsibilities will include but not limited to:

• Streamline and enhance AMLSO processes and workflow and foster collaboration and engagement across different AMLSO teams.
• Establish and maintain regular communication channels with key stakeholders and gather feedback, address concerns, and ensure alignment with stakeholder needs.
• Develop and execute a clear vision and strategy for AMLSO and tailor objectives to meet the specific requirements of each division.
• Manage and resolve issues and incidents impacting stakeholders and AMLSO and prioritize timely resolution and minimize disruptions.
• Participate in internal and external forums as an AMLSO representative and act as advocate for AMLSO interests and collaborate with other stakeholders.
• Contribute to reporting at all levels, providing valuable insights & gather and analyse data to inform decision-making and enhance performance.
• Drive initiatives within AMLSO and across departments, evaluate processes, identify areas for improvement, and implement strategies.
• Maintain key metrics to ensure transparency and track progress.

What do I need?

• Extensive across Anti Money Laundering / Counter Terrorism Finance & Sanctions Operations.
• Understanding of overall business processes, support systems and tools - including AOM practices.
• Demonstrated experience in relationship management for internal stakeholders.
• Knowledge and application of compliance and legislative requirements.
• Understanding and applying the principles of risk management.

What is it like to work there?We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will have access to banking, wealth, and insurance benefits.How do I Apply?Start here. Select the APPLY or APPLY NOW button.At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email .Do you need reasonable adjustments during the recruitment process?We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or emailPlease note shortlisting and interviews may take place prior to the advertised close date, so don't delay; apply now!