Senior Manager, Human Resources

DoorDash is looking for top-talent to play a pivotal role in building our business in Australia! This is an exciting opportunity to create something great together and help define the international operating model for DoorDash. We’re looking for people with deep market knowledge who are inspired to bring their vision, passion, and skills to enable us to best serve our merchants, Dashers, and consumers. Join us in our global mission to empower and grow local economies.

DoorDash is growing at a rapid rate and we’re looking for a Senior Manager, Human Resources to join our People team. At DoorDash, people are our most important asset. The HR team works closely with our business leaders to align people and strategy. Our HR team assess, coach, and influence the business as we scale and evolve to enable our teams to accomplish amazing things.

The Senior Manager, Human Resources for Australia is responsible for enabling market-level growth and success through the design and implementation of a suite of People team programs, resources, and coaching. This role will be a key partner to senior leadership in building our people strategy and will be responsible for continue to shape the global operating model as we evolve across the globe. They will deliver day-to-day HR support, working alongside their HR Generalist, ensuring that the company upholds best practices, remains legislatively compliant and can work with others to maintain a cohesive, productive, and positive work environment and strong team culture.

We need a versatile, quick-thinking team member to define and develop all aspects of the employee lifecycle in a fast-growing market. They will partner closely with key People Centers of Excellence such as HRBP & Employee Relations; Recruiting; Compensation & Benefits; Legal; Culture, Belonging and People Growth; and People Operations in the delivery of HR solutions in the areas of Organizational Design and Effectiveness; Workforce Planning; Performance Management; Diversity, Equity, & Inclusion; and Employee Relations and Compliance. 

This role reports to the Global VP of People Business Partners. The Senior HR Manager will support a cross-functional team and work directly with the GM of Australia as their thought partner on all things people. 

• Take action and be a voice for employees within your market to deliver a rewarding and compliant employee lifecycle, from onboarding to benefits to performance development.
• Coach business group leadership on people strategy, including team structure (Organizational design), strategic hiring, performance management, compensation, recognition, and learning and development.
• Develop and execute employee relations efforts. This will include planning and coaching executives and managers on best practices.
• Lead business groups through DoorDash’s people programs (engagement surveys, performance reviews, compensation reviews, talent development, etc.).
• Develop and enforce our HR policies and procedures specific to the market.
• Coach people managers in areas such as performance management, leave management, reward/recognition, etc.

• You have 10+ years of experience in Human Resources, ideally in an HR Business Partner, Organisational Effectiveness, or Talent Development role.
• You have experience working in a fast-paced, high-performance culture where the business is constantly evolving.
• You possess a strong knowledge of local employment law.
• You have past experience coaching people managers, supporting employees, and navigating employee relations concerns. 
• You have the ability to think critically and anticipate issues before they arise, and proactively suggest long-term solutions.
• You have excellent judgment and the ability to make sound decisions independently.
• You enjoy working with data and have a strong working knowledge of Google Sheets/Excel (pivot tables, VLOOKUPs, etc.).
• You have an owner mentality and a bias towards action.  
• You’re an outstanding communicator with influencing skills. You have a knack for anticipating the needs of the org and ensuring that the team has what it needs to be successful.

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

If you need any accommodations, please inform your recruiting contact upon initial connection.