AddressJob details
Position status Permanent Position type Full-time Occupational group Administration Classification AO5 Workplace Location Brisbane - North Job ad reference QLD/545472/24 Closing date 01-Mar-2024 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration Contact person Helen Back Contact details PH: (07) 3863 9849
Access the National Relay Service
Some of your responsibilities will include:
- Supervising a small team and liaising with a range of stakeholders to enable the delivery of passenger and school transport products, systems, and services.
- Delivering frontline customer service including managing complaints and providing advice to customers and stakeholders on legislation, policy, and operational delivery.
- Managing the delivery of the School Transport Assistance Scheme at a local level and contribute to the regulation of the passenger transport industry.
- Monitoring office and data systems to ensure accountability and sound governance while supporting the team to work within legislative frameworks.
- Building and maintaining effective working relationships with industry and stakeholders including proactively contacting service partners in relation to the management and reporting of natural disasters and other emergency situations.
- Monitoring performance under service contracts with particular emphasis on compliance and operational delivery.
Applications to remain current for 12 months.
Job Ad Reference: QLD/545472/24
Closing Date: Friday, 1 March 2024
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
- applicant-guide (PDF, 306KB)
545472 24 - Role Description (Word, 510KB)
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