Senior Operations Specialist - Operations, Management & Facility Services - (Pps0005Xe)

At Jacobs, we’ll inspire and empower you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow.  With more than 60,000 people in 40+ countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients, and communities.

Jacobs' Operations, Management & Facility Services (OMFS) team is seeking an experienced Senior Operations Specialist to join our growing practice in Brisbane. In this role, you will support the delivery of operations and maintenance (O&M), facilities management, and asset management services for our water, wastewater and energy transition clients across Australia.

This position interfaces directly with key clients to develop and deliver OMFS services. While headquartered in Brisbane, this role will involve travel to client sites across Queensland and throughout Australia as we support critical infrastructure projects nationwide.

Key Responsibilities:

• Provide technical support to client operations and maintenance teams, coordinating with third-party providers as required.
• Develop and implement O&M documentation, commissioning inspection test plans (ITPs), checklists, and handover documentation.
• Implement asset management/O&M applications, databases, data collection systems, data analytics, and optimisation strategies.
• Interpret and manage O&M and asset management data, analyse results, and provide ongoing reports.
• Analyse operational and maintenance procedures, recommending improvements where needed.
• Prepare O&M manuals, standard operating procedures (SOPs), maintenance job plans, and task procedures.
• Develop and deliver operator training programs.
• Manage Jacobs' Echo field mobility solution and workflow delivery.

• Strong analytical background with attention to detail and accuracy
• Experience in collaborative and consultative processes at a professional level
• Proficiency in O&M data management, spatial databases, and multi-criteria data analysis
• Knowledge of O&M data conversion, projection, and transformation
• Operational, maintenance, process, and commissioning experience, with documentation delivery
• Working experience with CMMS/Enterprise Asset Management Systems and implementation practices
• Expertise in O&M data editing, digitising, acquisition, and procurement

Work-life balance and flexibility is a key focus area for Jacobs. We’re happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business. This is an exceptional opportunity to be part of our innovative OMFS team, supporting critical infrastructure projects across Australia.

Apply now or reach out to learn more!

Jacobs. A world where you can.  

At Jacobs, we support your personal life and career journeys. From our inclusive employee networks to our positive mental health champions, we're committed to driving a culture of caring where you can be you. With safety and flexibility always top of mind, we've gone beyond traditional ways of working to help you uncover a working arrangement that delivers the flexibility, tools and space to maximise your potential. 

We're the 2023 winners of the Consult Australia People First Award for our suite of employee benefits that support all our employees in all stages of their personal and professional lives.  

For the 6th consecutive year, we've been named an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (Australia). In New Zealand, we're a founding member of The Diversity Agenda and are committed to making our industry more inclusive and diverse. In Australia, our Reconciliation journey continues to be a considerable focus across all levels of the Jacobs community as we progress our Innovate level Reconciliation Action Plan (RAP). 

Our Bronze Employer status in the Australian Workplace Equality Index for LGBTI+ inclusion recognises our progress in creating an environment where our Jacobs employees can bring their whole selves to work. 

We aim to embed inclusion and diversity in everything we do. We know that if we're inclusive, we're more connected, and if diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our eight global Jacobs employee networks centred on driving inclusion and diversity – ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and our Women’s Network – find out more about our  

 No matter what drives you, you'll discover a way to cultivate, nurture and achieve your goals – all at a single global company. 

We're an equal opportunity employer and encourage candidates of diverse backgrounds to apply. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply. Jacobs aims to provide cultural safety at our interviews. Aboriginal and Torres Strait Islander people are invited to nominate a cultural representative to participate on the interview panel; please let your recruiter know in your application. 

Accessibility 

Please contact the team if you require support or reasonable adjustments regarding our recruitment process (for example, you need the application form in a different format). 

Don't meet every single requirement? Studies have shown that women and people from marginalised or underrepresented backgrounds are less likely to apply for jobs unless they meet every qualification. At Jacobs, we're dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align with every requirement in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. 

Please note:  If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs. 

AU - Brisbane Cordelia Street 

Level 7, 32 Cordelia Street 

 South Brisbane 4101