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SalaryAbout Regional Intake Services
Regional Intake Services are responsible for receiving, recording and assessment of child protection concerns received from notifiers, regarding harm, or risk of harm to a child, or the risk to an unborn child after birth, in accordance with legislation, policy and practice.
Key functions of intake staff in assessing child protection concerns includes engaging with notifiers, providing information about the role of Child Safety and local support services, engaging with families to offer support where appropriate and providing facilitated referrals to universal and secondary services to help meet the needs of families.
Job details Position status Fixed Term Temporary
Position type Full-time
Occupational group Community Care
Classification PO5
Workplace Location Brisbane - South,Brisbane - West,Ipswich region,South West Qld
Job ad reference QLD/544880/24
Closing date 28-Feb-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration February - 30/06/24 with possibility of extension
Contact person Charlotte Schofield
Contact details Phone: 3432 1500
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Your contribution:
The purpose of this position is to support the implementation and embedding of the enhanced intake and assessment approach in the Regional Intake Service, including change management processes for intake staff to transition to the new ways of working. The position will work collaboratively with key internal and external partners to support the establishment of enduring and productive partnerships with intake staff, government and non-government sectors and the community to ensure the ongoing effective operation of quality intake services.
The role of the Senior Practitioner is responsible for providing leadership, specialist advice and guidance and professional development, including leading and participating in learning circles in intake services and state-wide, to support intake staff to develop capability and ensure high quality service delivery that respects the culture and context of children and families subject to an intake.
Key duties and responsibilities:
The Senior Practitioners key responsibilities are:
- Develop and implement strategies to enhance the quality of intake services and improve intake knowledge, skills and expertise across the State.
- Support and manage case support workers and other intake staff as required.
- Ensure that intake service delivery is consistent with departmental policies and procedures, statutory responsibilities, departmental objectives and current trends.
- Develop and implement systems, processes and strategies linked to legislative, policy and practice standards, to enhance and maintain the quality of intake service delivery.
- Provide direct supervision, decisions and guidance for allocated complex child protection matters.
- Establish formal mentoring relationships with Senior Team Leaders and key staff in order to build capability, skills and knowledge in child protection service delivery particularly in triaging, assessment and decision-making for complex matters.
- Actively participate as a member of the management team and in quality assurance reviews of the intake service.
- Provide authoritative advice on child protection policy, legislation and practice to relevant intake service staff.
- Provide expert advice and decisions on complex matters to assist in the coordination of appropriate client services, decision making by courts, and the formulation and implementation of recommendations by Suspected Child Abuse and Neglect (SCAN) teams.
- Provide accurate advice to senior managers on professional child protection practice issues, child and family needs and service delivery responses within the intake service.
Further information
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Documents
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