AddressThe ideal candidate is a technical leader who is aware of current industry trends (particularly those related to reliability). You have experience mentoring and growing team members and love to share your knowledge with others. We'd love it if you brought a deep understanding of modern Cloud infrastructure, programming expertise, operational experience and a desire to change the status quo. We're looking for an engineer who can analyse and help improve our services and processes to get us to an even higher level of reliability, performance, scalability, and cost efficiency. You will report directly to the Jira SRE Engineering Manager.
We are looking for a Senior Site Reliability Engineer who is passionate about scaling Cloud services to join our growing Jira SRE team. The Jira SRE team owns the infrastructure, tooling and automation that Jira Cloud runs on (compute, databases, queues and caches) and has a deep understanding of how Jira Cloud uses infrastructure to meet customer reliability expectations.
3+ years experience operating high-availability, fault-tolerant, scalable, distributed software in production: building monitoring, tweaking dashboards, defining alerts, writing runbooks, etc.
3+ years of hands on experience with public cloud offerings (AWS components like EC2, CloudFormation, RDS / Aurora, Caches, SQS - or equivalents, e.g. in GCP / Azure).
Familiarity with Unix / Linux operating systems.
Strong emphasis to debug, improve code, and automate routine tasks.
Strong backend engineering experience in one or more prominent languages such as Java, Go or Python.
Excellent communication skills in written and verbal forms, and an ability to communicate complex technical issues to a range of technical and non-technical audiences (management, peers, clients).
An ability and desire to mentor and coach engineers.
Expertise in datastores (RDBMS, time-series-database, NoSql, search, analytics).
Experience in microservice architecture.
Experience building web-services and clients using REST/GraphQL.
