AddressSenior Sourcing Manager – ICT Strategic Sourcing
Do you have a passion for achieving value for money and improving the ICT/digital procurement experience for both NSW Government agencies and suppliers? The Department of Customer Service is looking for a Senior Sourcing Manager to join its Strategic Sourcing team!
Ongoing full time opportunity
Role based in Sydney
Clerk Grade: 11/12 The package includes a base salary starting at $139,787 to 161,663 plus superannuation.
About You
To be successful in this role, you will have:
a comprehensive understanding of government procurement requirements, policies and processes
a track record of delivering procurement processes in a complex stakeholder environment which have achieved favourable commercial outcomes.
the ability to navigate and optimise complex procurement processes.
the ability to coordinate procurement related inputs from stakeholders outside of your immediate organisation to realise solutions which are suitable for use by a broad range of customers and suppliers.
a track record of acting according to the highest ethical standards.
a sound understanding of the ICT market including knowledge of enterprise technologies commonly procured by large organisations.
excellent written and verbal communication skills and
an ability to work as part of a team.
About the role:
We are looking for an energetic and process driven Senior Sourcing Manager to deliver procurement and sourcing processes required to establish all of government ICT agreements covering hardware, software, professional services, telecommunications and cloud. Your key accountabilities will include the following:
Lead and manage the team to deliver best value for money in procurement and sourcing activities adhering to Government processes, procedures, and priorities to meet stakeholder expectations and achieve organizational objectives.
Identify and manage commercial, contractual, operational, financial, reputational, ethical and supply chain risks consolidating opportunities for improvement and innovation to minimize negative impacts on sourcing objectives.
Provide expert, strategic advice to key customers and stakeholders on all aspects of procurement to encourage innovative practices and support the delivery of business and policy directions.
Contribute and support the development and implementation of best practice innovative solutions and procurement strategies to optimise value for money outcomes and meet business objectives.
Manage and maintain relationships with suppliers to identify and minimise risks and resolve issues to ensure that key performance indicators and optimise service outcomes.
Lead the development of evidence-based procurement strategies, policies and processes to achieve quality and continuity of supply, procurement savings and improved business outcomes.
For further information, please see the Role Description.
Who we are:
The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW. To find out more visit https://www.digital.nsw.gov.au/
Strategic Sourcing is a dynamic team of specialists within the ICT / Digital Sourcing branch of the Digital.NSW division. We’re focused on establishing whole of government ICT contracts that make it easier for our buyers to access the goods and services they require to realise NSW Government’s objectives. Delivering optimal commercial outcomes is also a key focus as we strive to get best possible value for money through our procurement pathways, sector wide procurement and expense management initiatives.
Benefits of working for DCS
Small, dynamic, and fun team
Accrued flexible leave
Hybrid working options- flexibility to work from home and office
Potential to work anywhere in NSW
Generous leave entitlements including up to 14 weeks parental leave
Access to health and well-being programs including Fitness Passport
Competitive pay and conditions
Applying is easy! Launch your career to the next level by clicking ‘Apply Now’ and submitting your resume and a cover letter (cover letter maximum 1 page) outlining how you meet the skills and experience of this role. Email submissions will not be considered
Salary Grade 11/12, with the base salary for this role starting at $139787 base plus superannuation
Click Here to access the Role Description
For enquiries relating to recruitment please contact Sujatha Sankaran Kutty via ***************@customerservice.nsw.gov.au.
Visit the to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Tuesday, 9th April 2024 at 9.59 am.
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via ***************@customerservice.nsw.gov.au or 02 9494 8***.
For more information, please visit
