AddressThe Role
This is an excellent opportunity for a competent and highly motivated person to work alongside IT professionals in an interesting and growing industry. In this position you will be provided with in-house training for many vendors and technologies. To be considered for this role we are seeking a professional individual with proven technical ability willing to take their skills to the next level. You must be an Australian Citizen for this role.
ABOUT THE POSITION.
You will be reporting to the Head of Engineering where you will be responsible to for the overall health of our clients systems and infrastructure. You will report on and show leadership of change management cycles for technology implementations and server deployments with an active effort to provide a seamless transition for our clients.
Ideally you will have experience working within an MSP environment and have exposure to the following:
- Extensive knowledge of Windows PC/Mac & ideally Windows/Linux Server operating systems.
- Working with Active Directory & Office365 Administration.
- Networking experience around products from Cisco, Meraki, Ubiquiti, VMware, etc.
- Capability to provide support for general desktop, laptop and mobile hardware & software
- Experience troubleshooting servers, switches, routers, WAPs & IP Phones from various environments
Not Essential but highly regarded as we are more than happy to train:
- Basic understanding of Cybersecurity concepts.
- Familiar with Citrix suites
- Familiar with NETAPP HCI and Storage
- Defence Industry Knowledge
DUTIES & RESPONSIBILITIES.
- Provide 3rd level technical support to the business.
- Deployment of technology and upgrades.
- Proactively create strong relationships with both technical and non-technical personnel.
- Actively maintain both software and hardware technology
This role will offer:
- Amazing Culture
- Fexbility in your role
- Dynamic work environment.
- All tools provided - Laptop and Mobile.
- Great exposure to Windows Server / Virtualization and converged technologies.
- The opportunity to become a vital part of a fast growing international company.
- Experience remotely supporting users in many locations across Australia.
If this role sounds like you, please click "Apply for this job".
