Address
SalaryEmployment Type Permanent
Closing Date 9 Jan 2024 11:59pm
Job Title Senior Technical Solutions Specialist
Job Summary As a Senior Technical Solutions Specialist, you play a critical role in ensuring the Telstra Network meets customer needs within a designated region.
You thrive on solving complex problems and apply your deep technical expertise in Network Engineering to optimise network performance, implement effective solutions and manage network faults.
As a technical expert, you stay abreast of industry trends and new technology to identify new sale opportunities and create industry partnerships that raise our profile as a ‘world class’ technology company.
Job Description
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work.
For you, that means a having career that grows with you, and working with a team powered by human connection that prioritises well-being and choice.
Here’s what you can expect from us
- Flexible working. Wherever you live, choose where, when, and how you work so you can be at your best.
- There when life happens. From Gender Affirmation Leave to Telstra’s Additional Leave Day, we give you time to spend away from work when you need it most.
- Pay for performance. We recognize outstanding contributions through our generous incentive programs.
- Parental Leave. A gender-equal policy for parents so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay). Receive superannuation contributions on paid and unpaid parental leave.
- Unlimited learning. Level up your credentials with access to 17,000 learning programs. Learn ‘on the job’ and achieve university credits toward degrees and master’s programs.
- Global presence. With a global presence across 22 countries, there are many opportunities to work where we do business.
- Extra perks. Receive 25% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners.
As a Senior Technical Solutions Specialist, you play a critical role in ensuring the Telstra Network meets customer needs within a designated region. You thrive on solving complex problems and apply your deep technical expertise in Network Engineering to optimize network performance, implement effective solutions, and manage network faults.
As a technical expert, you stay abreast of industry trends and new technology to identify new sale opportunities and create industry partnerships that raise our profile as a ‘world-class’ technology company.
Key Responsibilities
- Provide specific technical support and advice to customers and close issues where required, leveraging strong communication skills to succinctly synthesize and present solutions as appropriate
- Significantly contribute to innovation and improvement of network performance and solutions, authentically engaging with customers to ensure seamless implementation of a solution to customer specifications.
- Proactively research and identify complex sales opportunities to support leaders in investing in the right products and technologies
- Develop robust business cases to articulate commercial implications.
- Partner with the account manager to ensure the customer is informed of the application of new and emerging technology
To be successful in the role, you'll bring skills and experience in:
- BGP
- Bitbucket
- C/C++
- Capacity Planning
- Data Infrastructure
- DNS
- Docker (Software)
- Dynamic Host Configuration Protocol (DHCP)
- Ethernet
- EVPN (Inactive)
- Internet Protocol (IP)
- Internet Protocol Suite
- IP Networks
- IP Routing
- IT Lifecycle Management
- Java
- Linux
- Linux Containers (LXC)
- MPLS Architecture
- network lifecycle management
- Optimising network and solution performance:
- OSI Model
- Performance Monitoring
- Perl Programming
- Programming Languages, Tools and Frameworks
- Python (Programming Language)
- RESTful APIs
- Segment Routing
- Self-organising networks (SON)
- Service Performance Management
- solution decommissioning
- solution optimization
- Transitioning to new networks and solutions
- Transition Planning
- Troubleshooting
- VMware
- YAML
We encourage applications from people of all abilities and backgrounds - including Aboriginal and Torres Strait Islander peoples, the LGBQTI+ community, linguistically diverse, and people living with disability. When you apply, you can choose to note the pronouns you use and /or any reasonable adjustments needed to take part equitably during the interview process. Visit
www.telstra.com.au/careers/diversity-and-inclusion or email us at DisabilityandAccessibility@team.telstra.com noting your preferred method of contact.
Recruitment Start Date: 12/12/2023
Recruitment End Date: 09/01/2024
