Address- Sydney based with regular interstate travel
Be integral to the Technical Services function for Australia & New Zealand by driving customer-focused value-added services, which include Automotive Colour Change and Fleet Application courses, Paint Protection Film Training Courses and Installation problem-solving. Customer warranty support and internal/external training programs that align with our local business strategy.
As a member of our innovative and high performing team, you will be responsible for the Technical support of the Avery Dennison & Mactac brands for the Australian and New Zealand countries. Product segments include Sign, Reflective, Screen, Digital Print & Window Films.
- Deliver proactive Technical Services to the Australia & New Zealand Graphics Solutions business
- Deliver value-added programs & training for the sales organisation, distributors, converters, installers and end users.
- Actively support the Avery Dennison ICS Warranty Program by qualifying and issuing ICS Warranties in Australia and New Zealand for programs identified by sales and marketing staff
- Support the implementation and certification of the Certified Installer and Partner Program Network throughout ANZ
- Deliver market-leading application workshops, providing up-to-date and relevant content and practical skills to users of Avery Dennison products
- Support special new product introduction, application and research projects as required
- Assist in qualifying raw materials & new products by understanding customer needs and evaluation for locally, regionally or globally manufactured products
- Review and produce technical documentation for Australia; Including Product Data Sheets and Instructional Bulletins
