Senior Technical Specialist - Network

Parliament of SA
Job reference: 581501
Location: 5000 - ADELAIDE
Job status: Ongoing
Eligibility: Open to Everyone

About Us

Part of the Joint Services Division, Parliament of South Australia, the Parliamentary Network Support Group is a dedicated team providing an extensive range of information and communication services to the Parliament of South Australia and Electorate Offices, including network management, computing services, support for core Parliamentary applications and collaboration services.

This is a unique and exciting opportunity to be part of a function that supports the Parliament of South Australia and play a valued role in ensuring the day-to-day operations of Parliament House are undertaken securely and without interruption, supported by modern and innovative technology solutions.

What We Offer

We are an apolitical organisation. This means we provide equal and unbiased support to all elected parliamentarians, their staff and the staff of the parliament. We play a key role in ensuring the operation of technology that supports the Parliament of South Australia in making the laws that govern our State.

Our workplace is close to public transport, the city centre, the northern parklands and the River Torrens. Our buildings are grand and steeped in history, spanning three distinct eras of our state, 1843, 1889 and 1939.

The PNSG team are supportive and collaborative. We provide time for training and will reimburse successful completion of certifications and exams. We aim to work 37.5 hours per week, from the office but also from home where required. Overtime is payable for out of hours work in addition to the salary. We offer favourable superannuation (Triple S) in addition to the salary and flexible, family supportive working arrangements.

You will be involved with a dynamic high-performing technical team, with cyber security as a focus, providing opportunity to make a real impact on our business operations. If you have the experience and expertise we're looking for, we encourage you to apply for this exciting, hands-on opportunity.

About the Role

The Senior Technical Specialist - Network position resides within Parliamentary Network Support Group (PNSG) in the Joint Services Division of the Parliament of South Australia. The role undertakes a range of complex and critical technical activities, providing high level specialist technical skills in the planning, development, maintenance, problem resolution and support of the technology platforms and systems servicing Parliament and Electoral Offices.

This role involves the application of technical skills and competencies, including the ability to manage highly complex projects and work packages for system development, as well as undertaking fault diagnosis and problem resolution, across a range of technologies, which primarily includes LAN / WAN networks, firewalls / gateways (proxies), SIEM, IPS / IDS and relationship management with support vendors. These technologies are physical, virtual and cloud based.

The incumbent will need to take a collaborative and team-first approach and develop and maintain effective consultative and collaborative relationships with a diverse range of internal and external stakeholders and service providers.

Responsibilities include collaboration with the support team of server, backup, storage, configuration deployment, SIEM, mail, application, database environments and interoperability relationships, and with other peer team members.

This is a trusted role and is required to undertake duties such as the eDiscovery function requiring an elevated security clearance to Australian Government Protective Security Policy Framework (PSPF) Negative Vetting Level 1.

Special Conditions

This role has been classified as a position of trust.  The incumbent is subject to a satisfactory criminal history / record check in line with departmental and Parliamentary policies and procedures.

• The incumbent is required to:
  • work on a roster system for on-call and after-hours support
  • hold a current driver’s license and be prepared to drive to meet business requirements
  • refrain from any kind of political activity or involvement in electoral affairs
  • maintain confidentiality regarding sensitive client information.
• Some intra/interstate travel involving overnight absences may be required.
• The incumbent will be required to participate in the Parliament’s Performance Development Program and achieve performance targets as negotiated and mutually agreed with the Team Leader, Technology Services.
• The incumbent may be required to be assigned to other positions at the same remuneration level across the Parliament.

Remuneration

ASH7 ($106,512 - $115,137)

37.5 hours per week ($54.45 - $58.86 / hour).

Overtime payable for out of hours work in addition to salary.

Employer Superannuation Contribution Rate 11.0% in addition to salary.

Flexible, family supportive working arrangements.

Enquiries

Name: Attila Hegedus

Title:  Team Leader Technology Services, PNSG

Contact number: 8403 2393

Instructions for Applicants

Applicants must submit 4 mandatory documents as part of their application.

These documents are:

1. Cover Letter
2. Resume
3. Pre-employment Declaration
4. Statement addressing the following Essential Minimum Requirements using the STAR method:

• Ability to analyse complex problems, formulate solutions and implement appropriate and practical solutions.
• Proven ability to work autonomously and collaboratively within a team environment, contribute to a culture of teamwork and shared responsibility for achieving results.
• Extensive technical expertise in administering complex networks involving routing, switching, wireless, network and application security, mobile devices, TACACS+ and relationships with Active Directory leveraging CISCO or other comparable infrastructure and associated technologies.
• Experience in identifying operational and systems enhancement opportunities and in recommending appropriate action, in an information technology support      
• Demonstrated knowledge of ICT networking and communication technologies and architectures with reference to cyber security, including:

1. Extensive technical knowledge of LAN / WAN networks, firewalls, gateways (proxies), IPS / IDS environments
2. Using packet tracing tools to identify causes of issues
3. Patching and cable tracing
4. Data security and encryption
5. Security Incident and Event Management (SIEM).

Any additional documentation that supports your application will be accepted.

Applications close: 29/03/2024 5:00 PM