Senior Worker- Iap & Prioritisation

Senior Worker - Prioritisation

• 45.6 hours per fortnight Fixed Term until June 2023
• *$49.07 - $51.24 per hour + Superannuation + NFP Salary Packaging

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The Role:
VincentCare Victoria is seeking an appropriately-qualified person to take on the position of the Senior Worker - Prioritisation and is responsible for the coordination and administration of tasks associated with prioritising homelessness service system resources for clients, including maintaining the prioritisation list. The prioritisation list is utilised for recording and linking clients with appropriate resources, including housing and/or support services associated with the homelessness service system.

The housing and/or support resources are advertised on the Vacancy Management System (VMS). Northern Community Hub is responsible for the prioritisation and allocation of clients for such resources for the Hume and Moreland Local Government Areas, and a key function is working with associated organisations and relevant stakeholders in the local area service network, to ensure effective and quality allocations are made to organisations with resource vacancies.

The Senior Worker - Prioritisation will undertake Interim Response 1 (IR1); the provision of information and ongoing communication with clients on the list while they await a service response, and will regularly advocate with other services, network and liaise with relevant stakeholders as well as clients.
Other key functions of the role include ensuring that systems and processes are established and maintained to support high levels of quality in the administration of core Access Point activities, and responding to referrals from internal and external services. The role will ensure that these functions are provided to the highest quality and consistent with the Opening Doors Framework, the Victorian Homelessness Assistance Service Standards, and applicable funding and service agreements.
Alongside prioritisation, a key function of this role is performing as Senior Worker of the Initial Assessment and Planning team. As such, the position works within the Initial Assessment and Planning team- this will include, from time to time, back up assistance to the IA&P team including direct service work, and prioritisation of specific tasks determined in conjunction with the Engagement Team Leader.

VincentCare Victoria:
VincentCare Victoria is an award winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria.

Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage. Our purpose is to create opportunities and lasting change for the most marginalised. VincentCare is well equipped to provide a continuum of services that effectively meet the needs of people experiencing or at risk of homelessness.

Working with VincentCare:
A key strategic priority is attracting and retaining skilled and committed employees aligned to our values. VincentCare has over three hundred dedicated, talented and enthusiastic staff working across a range of programs and services and offers a number of benefits including:

• Career Development opportunities
• Employee Assistance Program
• Salary Packaging
• Choice of Superannuation fund
• Family friendly and flexibility
• Study leave
• The Ozanam Scholar Bursary

Diversity and Inclusion
We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion.

*Selection Criteria:
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*Qualifications

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• Relevant tertiary qualifications and/or experience in the delivery of high quality services to people experiencing homelessness (required).

Experience - Essential

• Have a commitment to working with homeless people, an understanding of the causes and effects of homelessness, and the impacts, challenges and wider issues surrounding homelessness.
• Demonstrated knowledge of the homelessness sector and housing options, including the Opening Doors framework and its application to the service setting.

Skills and Personal Attributes
Administration

• Excellent time management and organisational skills including capacity to multitask, plan and prioritise your own workload to deliver timely and quality outcomes.
• Demonstrated administrative skills including a high level of data accuracy and strong attention to detail.

Teamwork and autonomy

• Experience in supporting a team to achieve goals, and contributing to a positive team culture.
• Demonstrated capacity to develop relationships with a range of stakeholders, colleagues and clients.

Communication and interpersonal skills

• An ability to readily adapt to the changing demands of an evolving service system.

How to apply:
Applicants must submit their CV together with a detailed and separate response to each of the key selection criteria in the position description which is available below.

Phone enquiries may be made to Grace Hyde- Manager Engagement and Coordination 0409 548 498 or Christie Haggar- Team Leader Engagement 0429 965 182
Applications close: September 28 th *2022 at 11:30pm
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VincentCare welcomes applications from people from diverse cultural & linguistic backgrounds including people who identify as Lesbian, Gay, Bisexual, Trans, Intersex, Aboriginal and/ or Torres Strait Islander.
All appointments within VincentCare Victoria are subject to satisfactory completion of a police check and character/performance reference checks. Police checks will be undertaken for the selected candidate prior to any job offer being confirmed. Police checks are also undertaken on a periodic basis during the period of employment.
All appointments are subject to disclosure of any relevant employment history of formal disciplinary action for improper or unprofessional conduct taken by current or previous employers or any other integrity body within or outside Australia.
The incumbent for this position must have and maintain a current Victorian Working with Children Check or equivalent.

Job Type: Part-time

Salary: $49.07 – $51.24 per hour