Timboon Motors is currently seeking an enthusiastic and dedicated Service Administrator.
Timboon Motors is a family owned vehicle dealership (for over 70 years) in Timboon just 15km from the Great Ocean Road and The 12 Apostles. We are driven by a commitment to delivering excellent quality and service to our loyal and visiting customers. We are on the lookout for an experienced Service Administrator.
The role is:
As the first point of contact between our dealership and our service customers, your main responsibilities will include:
- Providing exceptional customer service
- Build and maintain positive relationships with customers
- Book and coordinate all aspects of vehicle servicing and/or repairs
- Monitoring and managing workflows and customer communication
You will have:
You are excellent at customer service, naturally engaging with different customers through your communication skills. You enjoy a fast-paced environment whilst being organised and highly motivated.
- A passion for exceeding customer expectations
- A strong attention to detail
- Excellent communication and customer service skills
- A strong work ethic and be a team player
- Efficient time management skills with the ability to multi-task and prioritise
You don't need experience in any Automotive trades. If you are passionate about customer experience with a ‘can-do’ attitude and strong work ethic, we will provide full on the job training.
This is an exciting opportunity for a hardworking, articulate and customer focused individual to develop their career within our progressive, forward thinking Automotive Group.
To apply for this position, click “Apply" and attach your resume and cover letter, addressing the required skills and experience mentioned above.