Address
Form of work
SalaryGulson Canberra has a long and proud tradition of servicing our clients at the highest level. There is a vacancy for an exceptional Service Advisor to join our service department.
We are a high-quality and customer-focused business representing Porsche, Fiat, Alfa Romeo and Jeep. Enthusiasm, passion and outstanding customer service are our core principles. Due to recent growth, we are looking for people to join our company that share the same ideas.
About the Role:
As a Service Advisor for our business, your role is to:
- Drive the workload for the department
- Manage our client's customer experience from booking, greeting, sales opportunities and explanation of work performed.
- You are the face of the department and a customer service professional. Your role is to exceed the customers' expectations at all times, and in turn, they are customers for life!
Duties and Responsibilities:
- Manage your customers experience
- Manage the daily workload for the department
- Maximise all sales and GP opportunities
- Maintain accurate records
- Build and maintain a customer base
Skills and Experience:
- Experience as a Service Advisor is essential
- Top level customer service skills
- Excellent communication skills
- High level of time management skills is essential
- Experience in using dealer management systems
Culture and Benefits
We believe that our greatest asset, and the key to our success, is our employees. We understand that each of us needs a sense of dignity, pride and satisfaction in what we do and exceeding our customers expectations and needs depends on the united efforts of the entire Gulson Team.
A generous wage and bonus package is provided.
The position is Monday to Friday.
Applications to the Aftersales Manager via
****@gulson.com.au
Please include a cover letter and a current copy of your resume.
