Service Coordinator

Service Coordinator - Northam & Surrounds

• $86,371 per annum plus super
• Permanent full time position available
• Supporting community teams in Northam & surrounds
• Hybrid flexible working model including working from home

About Avivo

At the heart of Avivo is our steadfast belief that everyone matters.

Avivo is a not-for-profit community organisation who supports people with a disability, people who experience mental ill health and older people across Western Australia. We exist to make real what matters to the 3500+ people and families we support each year.

Central to our culture is self-determination and personal responsibility - we are social justice pioneers. We're a contemporary organisation that continues to explore what it takes to work in a way that doesn't just deliver a service but creates a better world.

About the role

The Service Coordinator is responsible for developing Avivo's Community Teams in Northam and surrounds to support customers to live a good life within their community and working in partnership with customers to design and develop supports that enable them to:

• Lead fulfilling lives in a way that makes sense to them
• Achieve their goals and outcomes
• Maintain their independence
• Be a contributor and valued member of their community
• Maximise the use of their funding

The Service Coordinator is responsible for ensuring quality support and services are provided to customers within their area and sourcing resources as needed. By working within a person-centred framework and closely with teams within the organisation this ensures support is provided in the most efficient way possible.

Duties include:

• Leadership, recruitment, and team development of field-based staff
• Supporting community teams to provide excellent services to customers and providing the knowledge, skills, values, and resources required.
• Planning and providing services against budget within their geographical area
• Working in partnership with colleagues within the region and across Avivo to develop knowledge and skills in working with funders and target groups, i.e., disability, aged care and/or mental health.

Selection criteria:

• Previous experience in a similar role of 2 years or more (essential)
• Certificate IV in Disability, Aged Care, Mental Health (or working towards)
• Satisfactory NDIS Worker Screening Clearance
• Previous experience in supporting and developing employees and teams
• Demonstrated ability to work as a supportive leader, with ability to coach and resource others' development
• Knowledge and understanding of disability, aged care and/or mental health sectors and demonstrates contemporary professional knowledge, values, and practice
• Commitment and skills in providing excellent support to customers
• Understanding and commitment to working with communities to welcome and include all people as valued citizens
• Excellent interpersonal and communication skills, numeracy, and literacy
• Strong IT skills including ability to use portals, systems, and document relevant information

Benefits

• An opportunity to showcase your leadership skills
• $86,371 per annum plus super
• Salary packaging up to $18,550 to increase your take home pay
• Laptop and mobile phone provided
• Flexible working options including working from home to support a great work life balance
• Access to Employee Assistance Program with Access Wellbeing
• Enjoy the support of a fantastic team that promotes a positive work life culture
• Option to take an RDO every month

Culture at Avivo

People enjoy working at Avivo because we value the different life experiences, skills, and backgrounds of our diverse workforce.

We encourage applications from people with disability, First Nations peoples, LGBTQIA+ and people from all culturally and linguistically diverse backgrounds.

To apply, attach your resume and cover letter

If you are shortlisted for an interview, we will notify you via email or by phone.

To find out more visit: www.avivo.org.au

The closing date? Tuesday 30th April 2024