Centurion is one of Australia's largest independently owned and operated logistics (3PL) and transport companies. Based in Perth, Western Australia but operating across Australia, we have significant mobile, land and infrastructure assets nationwide, including 36 distribution centres and a fleet of more than 2,000 vehicles. This ensures Centurion provides flexible and reliable supply chain solutions for all our customers. Centurion is a values driven organisation operating with the vision of being the leading logistics partner for stakeholders in the commodity rich communities of Australia.Culture and Benefits
- Permanent full time position based in our well-established Perth Airport Depot (Free Parking)
- Attractive team benefits, stability, and exciting national growth opportunities
- Employee Wellness Programs where employee health and wellbeing are put first
- Car, health, and home insurance discounts to be enjoyed
- Fast growing organisation, excellent training, progression, and support
- Respond to incoming phone calls and emails from customer and vendors for all enquiries with agreed KPI's
- Enter phone and email bookings and necessary consignment notes for all freight pickups (general, express, interstate, hotshot)
- Liaise with third party transport providers and operations regarding coordination of freight requirements
- Investigate, follow up and close non-conformance reports (NCR) in accordance with agreed procedure and timeline
- Assist in the location and preparation of freight in accordance to customer requirements to ensure delivery in a timely manner
- Liaise with operations team to ensure all 'must travel' freight is actioned
- Similar experience within the logistics or supply chain industry
- Proficient in use of Microsoft Office suite of programs
- Operationally minded
- High attention to detail
- A passion for Customer Service
- Excellent communication skills, both written and verbal
- Positive attitude