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Form of workNobles is Australia’s leading specialist provider of lifting, rigging and equipment, technical services & engineering design providing complete solutions for our clients heaviest and most complex lifting requirements. With a company history dating back over 100 years Nobles has numerous locations throughout Australia supplying mining, oil & gas, cranes & construction, shipping & transport, manufacturing, defence, utilities as well as other agricultural & industrial sectors.
The Opportunity:
Step into the vibrant team at Nobles as a Service Support Coordinator, where your dedication to exceptional service takes centre stage. Situated in the bustling hub of our WA Bibra Lake offices, this role as a Service Support Coordinator, places you at the helm of coordinating crucial support functions for our field services teams. From scheduling Service Technicians to orchestrating training sessions and managing invoicing, your organizational prowess ensures seamless operations. Armed with an in-depth knowledge of our products and services, you'll expertly field inquiries from both internal and external clients. Collaborating effortlessly with our national customer service team, you'll swiftly resolve customer queries via various channels. If you thrive in a collaborative environment, armed with stellar communication skills and a flair for creative problem-solving, this is your opportunity to shine in a dynamic workplace.
Tasks and responsibilities may include:
- Liaising with our customers to schedule and coordinate Service Technicians for field services work.
- Coordination of training & inductions.
- Arranging Travel & accommodation.
- Invoicing clients.
- Attending to and successfully completing customer enquiries.
- Answering of internal and external correspondence (phones and emails).
- Processing of Quotes and Orders.
- Providing effective customer service for all internal and external customers.
- Previous experience (minimum 2 years) in a similar role.
- Ability to work additional hours as required, including weekends and public holidays.
- High level of written and verbal communication.
- Proficient in the use of Microsoft Work and Excel.
- Ability to work with multiple and complex information systems.
- Work with an exceptional century old company.
- Generous Salary and conditions.
- Fantastic Company Culture.
How to apply:
Please click on the Apply Now button. For a confidential discussion about the position please contact Shane Adams at ******@tasmea.com.au or call 0437 120 ***.
Tasmea is an equal opportunity employer with an inclusive and non-political culture, backed up by a strong set of organisational values, that encourages and rewards performance.
