Service Delivery Consultant

Location: SydneyWe give you a world of potentialWe're committed to your flexibility and wellbeing. You'll experience this through our supportive approach, continuous learning opportunities, empowerment in your role and the ability to balance work and life. We have an excellent opportunity for a Service Delivery Consultant to join our Client Service team If you're looking for a job that challenges you and gives you opportunities to grow, you've found the right role.Computershare Communication Services (CCS) is a division of Computershare and a global provider of integrated communications solutions. Through innovations in communications, we help companies better connect with their customers and stakeholders through print, digital and mobile delivery channels. Across the globe, CCS delivers 450 million mail packs and 87 million e-Communications and processes 75 million inbound transactionsA role you will love The successful candidate's primary role would be to project manage the client's digital and print communication needs to their customers.The Client Services team is committed to delivering a service that provides recognised and sustained value, provides service excellence and positions CCS as the partner of choice for our clients.Some of your key responsibilities will include: Coordinate and manage client-requested jobs from initiation stage to completion to deliver outcomes for our customers Building strong working relationships with internal and external stakeholders to deliver timely, high quality communication outcomesDelivering quality service to our clients, whilst successfully meeting agreed KPIs and performance metrics. This will be achieved through a full understanding of clients' business needs. What will you bring to the role? You are proactive and thrive in both individual and team environments. You will have:Proven Project Co-ordination or Project Management experienceExperience in working with cross functional teamsExperience in managing multi-faceted content deliveryStrong leadership skills with the ability to develop, motivate and mentor team membersOther key skills required include:A positive attitude and clear communication style An ability to thrive in a fast paced, deadline driven environment A desire and ability to learn about technical products, services, and systemsThe ability to manage changing priorities and be flexible in your work approach The ability to take accountability for assigned jobs and work both independently and collaboratively within the wider team Highly developed organisational skills, time management skills, with strong attention to detailA company to be proud of Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere. #worldofpotentialA company to be proud of Computershare (ASX:CPU) is a world leader in financial administration with 14,000+ employees across 22 different countries delivering expertise to over 25,000+ clients. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere. A diverse and inclusive place to workComputershare celebrates the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes. We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information. Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.