Service Delivery Officer

GREEN POINT CHRISTIAN COLLEGE

A ministry of Green Point Baptist Church

Our motto is “Equipped for Life”

ICT SERVICE DELIVERY OFFICER

Permanent Full Time

A great opportunity is available for an enthusiastic, inquisitive ICT Service Delivery Officer to join our team and work with some of the latest technologies in the industry with a focus on the oversight and support of the following:

· Support the College’s student device and software program and other services by overseeing the operation of the ICT Service desk;

· Develop and maintain a cohesive, harmonious working environment for team members;

· Keep abreast of current developments in line with operational requirements, identifying needs for further professional development;

· Monitor Service Desk queue to ensure timely action on all ticket requests;

· Analyse Service Desk incident queue to develop a proactive approach to problem solving and optimising time spent.

We are looking for a collaborator who is keen to learn and grow in skills and knowledge relevant to the College IT systems and projects, take initiative and be a team player.

Please refer to the College website for a prospectus and application form at www.gpcc.nsw.edu.au

The successful applicant for the above position must be a committed Christian and be prepared to work under the ethos of our College.

Enquiries may be addressed to Sue Parkinson via **********@gpcc.nsw.edu.au

Applications close on Monday 26 February 2024 and are to be submitted online via the application form.