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Form of workWe are searching for a skilled Service Designer to work into our Federal Government clients multidisciplinary team, working amongst business analysts, architects and business representatives, analysing the business by balancing user and business perspectives for their program. The Service Designer will be expected to develop a firm understanding of the holistic business current state and desired outcomes, working with Product Managers, Product Owners and Subject Matter Experts for domain expertise.
This is your chance to make a difference for our Federal Government client in this contract until June 2024 with an additional 12 months ofextensions offered.
Australian Citizens with the ability to obtain a Baseline security clearance will be considered for this role.
The experience and skills for this role are:
- Seven plus years' experience as a UX Designer, Business Analyst, Service Designer or experience in Design/Strategy/Research
- Proven ability to plan, facilitate and document user interviews to elicit high-level and detailed business problems and analysing root causes
- Demonstrated experience in the development and implementation of strategic service design
- Thorough understanding of service design process & activities and significant experience in applying human-centred design thinking
- Experience in taking the viewpoint of the user and analysing and improving a user's experience or user's journey when interacting with services
- Proven ability to work as part of a collaborative and highly motivated team.
- Relevant tertiary qualifications or requisite experience
To be considered for this opportunity, APPLY to this advertisement.
For more information about the role, contact TEVIN on (02) 5109 0903.
If you are unsuccessful in this application, with your permission we would like to keep you in consideration for future roles that may suit you better.
