Service Engineer-Mechanical or Electrical Engineer background
- Detailed Training is provided
- Electrical or Mechanical background
- Some Asian language skill is plus
- Perform installations, maintenances, repairs and user training as assigned by the Service Manager in a prompt and courteous manner
- Provide technical support to customers either by phone, email or onsite
- Provide phone support for other engineers when necessary
- Provide training to customers on the use of instruments
- Maintain Service files ensuring Service Reports, Test results, packing slips etc are included in file
- Update Solve 360 database as required
- Inform manager of all service issues encountered in the field
- Provide a report to manager when service is completed and/or at the end of each week
- Assist in the promotion of products
- Travel interstate and overseas is required for customer visits
- The key tasks are not limited in accordance with an instruction from line manager
- Ensure all relevant requirements and procedures associated with ISO 9001:2000 are followed
- A few years of Electrical or Mechanical Engineering experience
- Understanding of Japanese culture or experience of working for Japanese company is plus
- Degree of either Mechanical or Electrical Engineering
- Asian language skill is plus
Company: HOBAN Recruitment
Date Posted: Friday 3 May, 1:48pm
2024-05-03