Service Lead

Service Leader 

• Employment Term: Permanent Full-Time Opportunity (76 hours per fortnight) 
• Location: Cairns/Freshwater 
• Remuneration: $102,554 + 11% Super + NFP Salary Packaging + Penalties & Allowances 

Make a meaningful difference with UnitingCare Community

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others. 

An integral part of our Foster and Kinship Care program, as a Service Leader, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. 

Let’s make a meaningful difference, together.

Your part in our UnitingCare Community team

We are currently seeking to appoint a Service Leader to work as a part of our UnitingCare Foster and Kinship Care Service.

This is a rewarding and challenging role where you will have a significant opportunity to make a positive difference in the lives of children, young people, carers and families.

The purpose of this position is to coordinate the day-to-day operations of the service and provide professional leadership to employees with emphasis on delivery of high-quality, best practice service delivery to carer families and young people servicing carers across from Innisfail to Mossman/Table Lands/Cairns 

The role also requires the provision of professional leadership and management of all aspects of the service to ensure that the goals and objectives are met as identified in the Service Agreement and within prescribed time frames and parameters. This role will prioritise the provision of participative supervision, professional development and performance management within a framework of service excellence for our clients.

• Significant experience in Child protection and delivering Foster and Kinship Care services to children and families.
• Tertiary qualification in a relevant field (e.g. Social Work, Psychology or Social Science)
• Current drivers’ licence.
• A current Blue Card or willingness to make an application for one
• Must also be willing to undergo a personal history checks under the provision of the Child Protection Act 1999 in relation to Licensing of Care Services
• Applicants must be willing to travel within the region which covers from Tully to Mossman and across the Atherton Tablelands.

At UnitingCare we are leaders in crisis response, the protection of vulnerable children, financial resilience and family wellbeing. Our Family and Child Services team work passionately across Queensland to make a meaningful difference in people’s lives. 

• Flexible work arrangements to support work-life balance 
• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum 
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs 
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others 
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme 
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events 
• Career development opportunities to challenge yourself, grow and make a meaningful difference  

Our Family and Child Services team are passionate about their work with parents to ensure children remain safe in the home and parents have the skills, resilience and capability to effectively parent and meet their children’s developmental, educational, health and well-being needs. We also provide targeted services to men who are seeking to change their behaviour. 

Joining our Family and Child Services team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: 

• Provide welcoming, safe & nurturing services for children
• Implement measures to prevent child abuse and neglect within our services
• Appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion 

Our approach is simple –everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.  

Safe workplace 

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.