AddressHertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other reputable brands of Thrifty, Dollar, Ace and Flexicar. At Hertz we drive a ‘One Team’ culture which means at Hertz you will be exposed to all our different brands and be apart of a global multibrand team. We put people first, drive change and strive to win together. If you share these values, then Hertz is the place for you to achieve your career goals.
To continue our success in the future of car rental, we’re looking for customer focused, high performing Leading Hand to join our exceptional team. We provide the keys for you to drive your career!
What are the Perks?
- Profit Sharing Program
- Generous discounts on our brands
- Employee Car Sales Program
- Car Leasing Program
- On-site Airport Parking
- Additional days leave per annum
- A focus on sustainability
- Targeted charity partnerships
- Key focus on wellbeing and safety
- WGEA Certified workplace
About the Role?
As a Leading Hand you will be responsible for the delivery of the highest level of customer service by providing fleet in line with business demand for the Airport and downtown locations. You will also be responsible for the supervision of the Wash and Turnaround facility. You will be based at our Townsville Location.
Specific duties include:
- Drive productivity and company high standard of customer service and maintain adequate supply of vehicles in ready-to-rent area and in rentable condition
- Manage all vehicle return operations with location manager
- Ensure company standard operating procedures are adhered to
- Ensure vehicle counts are reconciled at every shift and monitor & control re-fuelling activities to ensure maximum fuel recoveries
- Assist fleet requirements and movement with downtown networks.
- Support the downtown networks with delivery of vehicles and ensure vehicles in a rentable condition.
- Protect and maintain company assets and equipment.
- Ferry, collect, deliver, re-fuel and audit vehicle cleanliness.
What do we need from you?
To be successful in this position, our new team member will be able to demonstrate the following:
- Ability to supervise a team in a high-volume business (previous experience preferred).
- Initiative and desire to drive execution
- Excellent communication skills.
- Flexibility of working hours (7 day shift work including weekends and public holidays may apply).
- You must hold a full and current AU driver’s license with the ability to drive automatic vehicles
About the Offer?
In return for your hard work and dedication, you will be rewarded with:
- A competitive hourly rate & incentives
- Opportunities for career growth and development
- Full training and a company uniform
- A supportive team environment
- Leave loading & shift penalties applied to base hourly rates
At Hertz we pledge to provide a safe and supportive work environment for everyone. We are an inclusive business who welcomes diversity and we encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.
