Address
SalaryReference Number 32739
Position Title Service Leader
Employment Type Max Term Full Time
Directorate Child & Family Services
Location Cairns,
Townsville
Award
Schedule
Classification level range
Position Summary
Make a meaningful difference
StandBy – Support After Suicide provides support to anyone bereaved or impacted by suicide, including individuals, families, witnesses, first responders, workplaces and community groups. StandBy offers free face-to-face and/or telephone support, and fully funded education and training to build community awareness and resilience.
Your part in our UnitingCare team
We are seeking a highly motivated Service Leader join our team supporting the Northern Queensland PHN. You will be a key member of our leadership group and be passionate about community engagement and embedding a culture of collaboration and service excellence. This position is full-time (76 hours per fortnight), fixed-term until 11 July 2025. The successful applicant will be based in Cairns or Townsville and this role will require travel from time-to-time.
Reporting to the Service Manager, the Service Leader is responsible for coordinating the StandBy service across the Northern Queensland PHN. This is a highly dynamic and challenging role, with an emphasis on community support and engagement. As a Service Leader you will be supported by Senior StandBy Workers to coordinate a team of casual workers across the PHN to deliver face-to-face or telephone support sessions. Additionally, you will assess the resources, skills and experience available in the community and partner with community and service providers to plan, organise and evaluate events and workshops around the topic of suicide postvention.
As this rewarding role is in a specialist area, you will be provided with guidance and training, mentoring, external supervision and professional development opportunities.
What makes a difference for us?
You will be passionate about making a difference in the lives of people impacted by suicide and:
- Tertiary qualifications in a relevant field including psychology, counselling, mental health, social work, or community development.
- Demonstrated ability, exceptional skills, knowledge and outcomes attained through previous positions with a combination of experience, expertise and competence sufficient to perform the duties required of this position.
- Knowledge of relevant legislation, policy and licensing requirements associated with the service.
- Demonstrated experience in leading a team to achieve service performance outcomes together with an ability to provide quality supervision and training.
- Thorough understanding of program management principles and techniques.
- Demonstrated ability to work collaboratively with internal and external stakeholders.
- Demonstrated ability to develop and maintain effective systems, procedures and processes within prescribed policies and guidelines.
- Applied Suicide Intervention Skills Training (ASIST) is desirable, however preferred applicant will be supported to obtain upon recruitment
- Current Qld Driver Licence
- Working with Children Check (Blue Card - Paid)
- Reside within the Cairns region and have flexibility to travel from time-to-time
Our application process takes less than 15 minutes – Click the ‘APPLY’ button to be taken to our online application process and upload both your Cover Letter and Resume. Only those who reside in the Cairns or Townsville regions and meet the role requirements above will be considered.
For further information contact Ethan Hale, StandBy Service Manager on 0427 056 258.
What makes a difference for you?
Diversity & Inclusion
Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.
Safe workplace
We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.
Contact Person Ethan Hale
Contact Number 0427 056 258
Closing Date 15/04/2024
Position Description and/or
Supporting Information PD NQ Service Leader.pdf
