Customer Service Team Leader

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.OUR BENEFITSFitness Passport Discount – Access to a network of Gyms across AUS as cheap as $14.95 P/WEmployee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)Modernised Paid Parental LeaveVeterans LeaveFamily support through our partnership with Parents at WorkPersonal & professional training development opportunitiesOUR TEAMOur Explosive Ordnance Systems team enables the Australian Defence Force through storage, distribution, maintenance and disposal of these systems, all across Australia. As a turnkey solution, we offer the opportunity to gain a holistic understanding of our business operations, creating huge opportunities for growth.Within our logistics services business there are 17+ depots throughout Australia, allowing various development and progression opportunities.YOUR ROLELocated in sunny Townsville, on Bindal and Wulgurukaba land, your role purpose will beEnsuring accurate operation of the electronic and manual inventory stock management systemInstruct and train staff as required and to ensure quality standards are maintainedPlanning and controlling work activities, including resource allocation and time managementMaintain all Technical Publications relevant to the operation of the Inventory OfficeBuilding & maintaining relationships with both internal and external clientsDemonstrating a personal commitment to all matters relating to health and safetyYOUR EXPERIENCERelevant Team Leadership qualifications and experience in a similar environmentExcellent communication skills at all levelsStrong knowledge of inventory management systemsExperience within the defence environment would be highly advantageousWE ENCOURAGE YOU TO APPLYAfter you have applied, you will receive an email acknowledging your application. We’ll then provide a personalised experience for suitable applicants as we progress the selection and assessment process. Prior to being offered employment, you will need to complete pre-employment police and depending on the role type, medical checks as well. #LI-DZ1As a Defence security clearance is required for this role, applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance. To learn more about clearances please visit – http://www.defence.gov.au/AGSVA/It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or . We’re committed to supporting a diverse workplace, and that starts here.We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.