AddressWe have an excellent opportunity for an experienced Service Supervisor/Manager to join an established and professional medical supplies company based in the Hills District.
Responsibilities include:
This role is responsible for managing the technical repairs, service, maintenance, installation and support of the medical equipment throughout Australia and NZ.
Responsibilities within this role include:
- Managing a small service team - ensuring efficient processing, planning and scheduling of service technician’s workload to maintain high levels of customer satisfaction
- Managing the co-ordination of equipment repairs.
- Managing sub-contractors - utilising them when necessary to coordinate repair/installation jobs, as well as sourcing qualified and capable sub-contractors
- Attending and receiving manufacturer service training when necessary and ensuring that the department stays current with the latest manufacturer technology & product repair changes.
- Installing new products where necessary.
- Coordinating quotes on repairs and spare parts when necessary to support Service Co-ordinator .
- Managing Service & Preventative Maintenance Contracts
To achieve the above, you will have:
- Minimum 2 years’ experience of successful supervisor of a technical service department
- Experience within the medical / healthcare sector
- Collaborative style of management
- Strong interpersonal skills both verbal and written
- Ability to travel overseas or interstate occasionally for training
- A high competency in computer literacy
- Attention to detail
The successful candidate will be joining a growing organisation where everyone’s contribution matters. This is a great opportunity to continue your growth whilst developing your career. If this sounds like the right job for you, please APPLY NOW!
