Service Sales

Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries including manufacturing and process industries, as well as shipyards, ports and terminals. Our mission is to deliver consistently high standards of service via skilled and dedicated professionals, working as a team.

A new opportunity now exists for a highly motivated, detail oriented and passionate technical sales professional to join our team. Based in Sunshine West, VIC and reporting to the Sales Manager, you will be responsible for identifying opportunities within our existing customer base to further enhance our service delivery. 

With a key focus on assisting our customers to work safely and more efficiently through the delivery of the Konecranes Lifecycle Care approach to preventative maintenance, this role will test your ability to develop service and provide technical solutions to not only meet but exceed our customer expectations. 

Main Responsibilities

• Effective product positioning and technical sales solutions to assist our customers achieve their Highest Lifecycle Value of their equipment
• Creating service and repair quotes in a timely manner for our customer base
• Ensuring the CRM is kept up to date and managed correctly
• Customer consultation regarding both compliance requirements and asset improvement opportunities
• Sales Funnel Management, Forecasting and Reporting
• Effective Service and Project Handovers to the Service Operations Team
• Working closely with multiple internal stakeholders to ensure the successful delivery of work packages
• Meeting forecast targets through technical selling of our products to meet customer expectations
• Awareness of ISO 14001 & 45001 Standards.

The successful candidate will also possess: 

• A technical aptitude - where an academic qualification or trade qualification (electrical or mechanical) is beneficial (but not essential)
• Minimum 3-5 years' experience in a technical sales or similar role
• Excellent customer service skills (internal and external)
• Self motivated to succeed in a competitive market with the ability to display diligence and determination in maintaining forward progress with a full sales funnel
• Exceptional communication skills, both verbal and written
• Shows a high degree of organisational ability and attention to detail
• Demonstrated ability working with various computer programs with accuracy.

To be successful in this role, you need to be prepared to talk to our customers, to listen and understand their needs and operations. With this information in hand, you will be in the best position to offer the correct solution from a world class organisation. 

What's on offer?

• Attractive salary package and the opportunity to participate in the Sales Incentive Plan
• Fully maintained company vehicle 
• Global company 
• Fully maintained company vehicle, laptop and phone
• Training provided
• Great team culture and a company who supports internal career growth 

Our key objective is to improve the safety, productivity, and sustainability of our customers’ operations today and in the future. Get started with a reputable global organisation and apply today!