Address Rentokil is looking for an organised Service Support Coordinator with strong administrative and communication skills to join the team in Perth on a full-time basis.
The core responsibilities in this role include:
Organisation and scheduling of regular field service activities Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager Organise installations and jobs for completion within divisional time frames and expectations Respond to customer enquiries/complaints on service and where required as well as arrange necessary non-standard service calls Deal with all paperwork and administration related to service activities and routing of documents for entry into Branch Contracts Computer System Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements Provide ongoing reports requested by management in relations to such items as state of service, jobs, customer service history, specific technician productivity and customer retention
The ideal candidate will have:
Excellent phone etiquette Strong written and verbal communication skills Proficient in Microsoft Office programs Ability to give clear instructions Strong collaboration skills
As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.About Us -
Rentokil Initial is one of the largest business services companies in the world. The UK-based company operates in all major economies of Europe, North America, Africa, Asia and Pacific. The company has some 34,000 employees providing a range of support services in over 50 countries worldwide, whilst retaining the agility and characteristics of a local company.
If you are looking for a diverse and exciting role with the opportunity to advance your career, then this is the role for you - APPLY NOW!
