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Form of workAbout the Company
ICU Medical connects patients and caregivers through safe, life-saving, life-enhancing IV therapy products, systems, and services. For more than three decades, we have been dedicated to a singular purpose—improving the safety and efficiency of IV therapy. We are 100% focused on bringing intuitive, patient-centric IV products and services that provide meaningful clinical differentiation, consistent innovation, and superior value.
We are currently looking for a Service Technician to join our team on a 6 - 8 month contract basis to provide timely and market leading workshop based service and repair of ICU Medical Technology portfolio located across both public and private hospitals along with Life Science and Educational Institutions.
Essential Duties & Responsibilities:
- Performing repairs and testing of customer equipment and peripherals
- Organising the scheduling of repairs, testing and return/storage of equipment
- Controlling parts inventories
- Monitoring job costing and repair centre performance.
- Maintaining Repair Hub Calibration process and procedures
- Processing Tech Service processes and procedures via Oracle
- Diagnosing and solving technical problems and where necessary interpreting complex problems
- Assisting with the installation, programming and testing of hospital implementations when necessary
Knowledge, Skills & Experience:
- 1-2 years in a technical servicing/repair field with practical product repair experience
- Strong customer service orientation
- Excellent communication skills
- Proven problem analysis and problem solving skills
- Growing knowledge of the organisation's products (or ability to learn)
- Engineering degree (Biomedical / Electrical / Electronic / Mechatronic or Mechanical) preferred but not essential
- Diploma in Engineering (Electrical / Mechanical / Biomedical / IT or Mechatronic)
- Must have Australian or New Zealand working rights
If you feel this is the right opportunity for you, please send through your CV!
