Service Technician

Are you:

• Passionate and enthusiastic about customer service and making a difference every day.
• Customer focussed?
• Looking for an organisation that provides training and genuinely values its people?
• Do you have a positive attitude, willingness to learn and great work ethic

How would you like to step out of what you are doing and join a national market leader committed to making a difference? We are BIG on professional development; job satisfaction and we have a genuine interest in the recognition of our team members!

The Opportunity

Due to continued growth, we are seeking an individual that is trustworthy, reliable, and dependable looking to grow their career in a permanent full-time position with a national market leader.

As a key member of the Service team, the successful individual will be actively involved with our customers and undertake responsibilities in various tasks including:

• Service, maintenance, calibration, and repair of scientific instruments
• Customer relationship management
• Assisting customers and/or internal team members with technical support
• Travelling to sites to install, commission, inspect and repair gas detection and environmental monitoring equipment and associated control systems.

You’ll be primarily responsible for conducting service repairs, maintenance and calibration on a range of occupational health, safety and environmental monitoring equipment, and will also have the opportunity to showcase your communication skills by providing technical support and solutions for customers and fellow team members.

You will be required to manage your own time within clear targets and guidelines.

About You:

We know this is an exciting opportunity, but there are a few things we need from you:

• Industry experience with electronics repair, troubleshooting of gas detection, personal sampling equipment and previous experience as a Service Technician are advantageous but full training is provided. 
• A demonstrated ability to absorb technical information quickly and a desire to continually develop your knowledge.
• TAFE qualifications in instrumentation/electronics will be well regarded.
• A friendly, proactive, and professional personality with a desire to listen, understand and assist with client needs.
• Excellent verbal and written communication skills.
• Possess a strong work ethic with the ability to work independently.
• Proficiency in Microsoft Suite and customer relationship management skills preferred.
• Ability to adapt to change and a willingness to take on new challenges.
• A love of speaking with customers, building relationships, and adding value to customer solutions.
• Ability to pass a medical examination and routine drug and alcohol testing on customer sites.
• Full COVID-19 vaccination
   

What's in it for you…

• Company bonus scheme with competitive salary 
• The opportunity to work for a market leader that is truly committed to providing outcomes for clients that make a difference.
• A collaborative work environment with an open, honest, and supportive culture
• A team committed to helping you succeed.
• Opportunities to grow with the organisation and advance your career.
• Great working conditions.
• Opportunity for further education and formal training
• Employee Assistance Programs
• Opportunity for further education and formal training sponsored by Air-Met (Certificate and Diploma courses)

This busy, fast-paced role is an exciting and challenging opportunity for an exceptional candidate. 

If this sounds like you and you'd like to have a confidential chat, then we'd love to hear from you! Submit your application today! 

Please ensure that you upload your CV and cover letter with your application. Applications without these supporting documents will not be accepted.

About Us…

Established in 1984, Air-Met Scientific is the market leader in the supply, service, rental and engineering of workplace and environmental monitoring solutions. Air-Met Scientific is a fun, family friendly equal opportunity employer and has a genuine interest in the recognition of their team members as well as their ongoing professional development. We have a collaborative work environment with an open, honest, and supportive culture.