AddressAt School Locker, we're Australia's leading education retailer, serving over 110 locations nationwide. Our mission is to equip students for success by providing top-quality education solutions and resources. We cater to a diverse clientele, ranging from prestigious universities to small primary schools, all united in our commitment to unlocking every student's potential
Our Maroochydore store has an exciting opportunity for a procedural and detail-oriented Service Technician to join our growing team.
This hands-on, technical skills-focused role involves the diagnosing and troubleshooting of both Apple and Microsoft Surface products, performing authorised hardware and software repairs and translating “tech speak” into simple and easy to understand language. By providing high-quality service repairs, you will promote and grow customer loyalty and return business.
Key responsibilities:
- Perform repairs on Apple and Microsoft devices following all required guidelines.
- Provide technical advice, and hands-on support as required.
- Uphold a high standard of administration across processes and procedures to achieve our service and customer satisfaction goals.
- Front of house checking in of repairs and triage when required.
- Management of parts and inventory used for repairs.
- Maintain a neat and functional workshop.
What you’ll bring:
- 2 + years' experience in a Service Technician or similar role completing break and fix repairs.
- Relevant certifications in Apple and Microsoft are highly desirable.
- A keen attention to detail and the ability to work well under pressure.
- An ability to communicate well with customers and your team, especially through written communication.
- A self-motivation to work autonomously and also with a team.
To be eligible you will require...
- A cover letter
- Current Queensland Drivers License
- Australian or New Zealand citizenship or permanent residency status
- An existing state-based Working With Children Check or the ability to get one
- Travel on-site to Maroochydore and occasionally to client sites when required.
Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.
School Locker invests in you
At School Locker, we believe our success comes from our team. We’re committed to unlocking your potential and long term grow with our company, with benefits including:
An awesome and supportive team
Employee recognition program for outstanding performance
Generous employee purchase programs across Apple and School Locker
If you think you fit our dynamic profile and are ready to hit the ground running, please apply with your cover letter and resumé now!
