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Form of work 20th February, 2024 An exciting opportunity exists for passionate, motivated and enthusiastic Service Technician to join the Miele team around Sydney in a permanent, full time capacity! Equipped with tools of trade provided by us, this crucial role involves getting out on the road in the red Miele van to visit our customers for service calls. Our Technicians bring a wealth of technical skills to the table, and thrive on providing the best possible service to our customers. As a Service Technician, you will be the face of the brand for many of our loyal customers - and you'll be ready to work on a range of quality Miele appliances from new through to 10, 20, 30 years old! We're looking for someone who... Enjoys getting out and about meeting and working with customers and other team members Builds positive and lasting relationships with others Understands customer needs and expectations Prides themselves on providing the highest level of customer service Seeks employment in a premium brand with an emphasis on product quality, longevity and sustainability Has an enthusiastic and positive demeanour, thrives on meeting and exceeding targets, and is passionate about product service! Job responsibilities will include: Carrying out quality field service repairs at the customer's premises, and occasionally in our Eastern Creek workshop Ensuring a positive customer experience at all times Accurate and timely completion of necessary paperwork and service invoices Management of van stock Handling and resolving customer complaints in the field within company guidelines Providing exceptional customer service! Requirements of the role include: Great attitude with a friendly, professional and positive demeanour Relevant…
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