Vectiq are looking for experienced ServiceNow Architects/Developers with Baseline, or higher security clearance to work as part of a multi-disciplinary team within a Federal Government department in Canberra.
Responsibilities
- Develop and implement a strategic roadmap for the ServiceNow platform
- Actively contribute to the review, development and/or sustainment of the agency’s application governance artefacts, including application strategies, architectures, technology roadmaps, policies, and practices.
- Ensure the architecture is scalable, maintainable, and aligns with business processes and technical requirements.
- Ensure compliance with design and coding standards.
- Oversee the maintenance and continuous improvement of the ServiceNow platform.
- Conduct regular system audits to ensure performance optimisation.
- Undertake assessments of the platform support documentation, sustainability, and alignment with agency application governance.
- Based on review findings, document identified issues, risks, and opportunities, together with associated actionable recommendations.
- Manage communications with external vendors and partners.
- Collaborate with IT and business stakeholders to identify their requirements and translate them into effect ServiceNow solutions.
- Design and oversee the implementation of end-to-end integrated systems.
- Troubleshoot and resolve complex technical issues.
Experience required
- Extensive knowledge and experience of ServiceNow solutions.
- Ability to provide domain, architecture, and technical expertise to the stakeholders on ServiceNow projects.
- Demonstrated experience in designing, developing, and maintaining ServiceNow applications and integrations using best practices and standards.
- Strong understanding of ITIL processes and best practices. Experience as a Developer or Systems Administrator in working with ServiceNow modules - ITSM , ITOM, and HR.
- Ability to analyse, estimate, and deliver technical solutions that meet business requirements.
- Demonstrated experience to create and maintain technical documentation such as design documents, process flows, and specifications.
- Demonstrated experience working as a ServiceNow Architect working with mission critical solutions.
- Extensive knowledge and experience with Microsoft development practices, platforms, and technologies, including:
- Office 365 platforms
- SharePoint
- Azure DevOps
- Certifications such as ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM), and ServiceNow Certified Application Developer (CAD).
- Exposure to Microsoft Azure Dev Ops.
If interested in this role, click APPLY NOW, or send your CV to *************@vectiq.com.au