ServiceNow Consultant (6-Month Contract Opportunities)

At TCloud, we’re all about digital workflows and automated solutions. We specialise in Advisory and Consultancy, Implementation Services, Managed Services and Upgrade Facilitation, making us a trusted ServiceNow Elite Technology and Service Partner.

We are passionate about delivering quality, scalable and best-practice technology solutions that empower our clients towards their transformation.

Our team of certified ServiceNow SME’s deliver a range of technical, consulting and solution architecture skills to support clients across a broad range of domains, platforms and industries.

In June 2023 TCloud joined xAmplify, Australia's leading Artificial Intelligence and Automation Integrator. Together we are spearheading the delivery of a comprehensive suite of ServiceNow, AI and Automation services across Australia.

Be part of our journey by connecting online at - https://tcloudconsulting.com.au/

OUR ROLE

A key TCloud client is growing and we are seeking some ServiceNow Consultantswho are specialised in Enterprise Asset Management (EAM) and Health & Safety to assist in the design, development, and maintenance of these solutions. In this role you will partner with the client and key stakeholders to:

• Gather requirements and design comprehensive solutions using the EAM and Health & Safety modules
• Develop, customize, and configure applications, modules, and key functionalities including forms, workflows, policies, business rules and client scripts
• Integrate the EAM and Health & Safety applications with other enterprise systems to streamline and automate processes
• Develop and maintain reports, dashboards, and key analytics to assist the client in key compliance actions
• Provide training and support on EAM and Health & Safety functionalities, features, and best practices

ENGAGEMENT TYPE

These roles are available for an initial 6-month contract period, with potential for extension.

LOCATION

These roles operate within a hybrid model, so we are seeking candidates based in Sydney, NSW as there will be a need to attend client site on a regular basis (5 days per fortnight), in addition to offering you the ability to WFH.

ELIGIBILITY

Due to the nature of work undertaken by this client, candidates must be Australian Citizens and hold an active AGSVA Baseline or higher security clearance.

YOUR SKILLS & EXPERIENCE

• 3+ years experience in ServiceNow configuration, customization and development
• A ServiceNow System Administrator (CSA) certification is key, plus your CIS certification in in EAM and Health & Safety will be a huge bonus!
• Demonstrated experience in key ServiceNow modules including Asset Management, Configuration Management, Contract Management, Incident Management, and Health & Safety
• You’re a proper bona fide techie with experience developing with languages/technologies such as Javascript, HTML/CSS, Angular, JSON, AJAX and bonus points for Java, PowerShell and Jelly
• Demonstrated experience in configuring/developing integrations, in addition to undertaking SPP activity
• We like working across the entire SDLC – so if you’ve got experience defining ServiceNow requirements, building solution design documentation, or running functional workshops, it’d be great to know about it
• We’re a high-trust team that aim to work effectively for our clients – and that means you’ll need excellent verbal and written communication skills, a high level of organisation and time management with the ability to work proactively in a deadline-driven and prioritisation environment where you’ll receive requests from clients and our internal team
• Demonstrated ability to influence, adapt, engage and develop partnerships at all organisational levels and with various stakeholders
• Strong problem-solving and conflict management capabilities, with the ability to think laterally and propose solutions.

GETTING AMP’D

Getting AMP’d is our people commitment to you! We strive to create a work environment that allows our team to play to their strengths, inspires great performance and supports your wellbeing. As part of this commitment, you will have access to:

• Flexible working options that suit you, because we recognise the importance of putting you and your family first!
• Regular online events and social functions to ensure you stay connected and up-to-date on all things TCloud and xAmplify
• Access to a diverse range of benefits, retail discounts and rewards via our digital partner Employment Hero
• Workplace banking program
• A health and wellbeing program and app, providing you access our 24/7 employee assistance program

Intrigued or want to know more? Click APPLY NOW or connect with us via ***********@xamplify.com.au

TCloud are advocates for diversity and inclusion, and welcomes applications from all irrespective of their gender, LGBTQI identity, ethnicity, religion, physical ability or age.