Address- ServiceNow Elite Partner
- All onshore work = good work life balance
- Flexible working arrangements (home, office, mix)
- Strong focus on internal progression and certifications
- Voted #4 Best Place to work in Australia
AC3's ServiceNow Practice is 100% onshore and all work is delivered locally, meaning you get to benefit from a fantastic work life balance!
Due to continued growth, AC3's ServiceNow practice is expanding and looking for ServiceNow Engineers/Consultants to join the business.
About the company
At AC3, our purpose is to make technology real, and as the leaders in secure multi-cloud solutions, we get to do this for our customers every day. We are an Australian owned IT Services Company, with offices in Sydney, Melbourne and Auckland, servicing over 50% of the NSW State Government and over 1,200 enterprise customers in Australia & NZ.
Our expertise:
- Cloud and infrastructure
- Cyber security
- Software and data integration
- ServiceNow
We’re a company that believes in doing the right thing by our customers and each other, and delivering on our promises. Beyond getting to work with cool tech and cool clients, you’ll also find real recognition and flexible work that works for you.
About the role
As part of the ServiceNow Engineering Team, this role works closely with other ServiceNow Practice teams to convert customer needs into functional solutions. The ServiceNow Engineering team deliver projects and manage technical backlogs. Success in this role is underpinned by a strong technical knowledge and an unwavering commitment to crafting elegant solutions.
- Engage with project teams including customer stakeholders to produce high quality detailed design documentation relevant to the customer requirements and project scope
- Provide expertise and recommendations to improve existing designs
- Provide subject matter knowledge on ServiceNow Product and accurately explain core system functionality, module capability, configuration options and the boundaries beyond which customisation is required for specific application suites.
- Champion new ServiceNow products and features for internal use
- Recommend ways to drive increased adoption of ServiceNow solutions
About you
We are looking for someone who is passionate about ServiceNow and the benefits it brings to organisations.
- Essential: 4+ years in ServiceNow, Strong ITSM, ITOM, CMDB, Integrations
- Desired Experience : HRSD, ITBM, GRC, SPM
- Solid JavaScript, HTML, CSS development skills
- Proven experience managing multiple tasks in a busy environment
- Ability to describe in detail ServiceNow applications and how they are used to create solutions that solve common business problems/ objectives
- Experience in developing and implementing systems, processes and procedures to meet customer requirements end-to-end
- Experience integrating different platforms and business applications
- Relevant Industry certifications such as ITIL, ServiceNow CSA, ServiceNow CIS, etc.
Benefits
- Exciting time to join an expanding Multi Cloud Solutions Provider and ServiceNow Elite Partner with excellent reputation
- Grow your career and leadership skills
- Varied engagements, environments and clients (corporate and government)
- Work with some of the brightest minds in the Industry
- Genuine flexible work environment (WFH & Office)
- Strong investment in training and upskilling - certifications paid for
- Mature team environment with a high level of engagement
- Location: SYDNEY or MELBOURNE or AUCKLAND (NZ)
- Facilities for socialising and relaxing
- Lots of company social events
- "Me Days" ~ equivalent to 1 extra week of annual leave
- $150-$160,000 package per annum + benefits
Culture
As number 4 on Australia’s Best Places to Work list, it’s clear that culture is a top priority at AC3, and we approach business with family values. We keep it simple and live by our four ways of being:
- Own It: If I say I’m going to do it, I do it. And I give it my all.
- Better It: I take the current status quo and make it better.
- Brave It: I listen, say what needs to be said, and do the right thing. Especially when it’s tough.
- Enjoy It: I take my work seriously, but don’t take myself too seriously
We’d love for you to experience the AC3 way for yourself!
https://youtu.be/jqlXk8T8Z3I
Additional information
- ServiceNow Elite Partner - Broad variety of customers & projects
- Strong focus on internal progression and certifications
- Voted #4 Best Place to Work in Australia - Good work life balance
