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SalaryServicenow HRSD experienced Solution lead - Canberra/Sydney/Melbourne - Contract
Job Description:
- Consulting experience in gathering requirements, creating user stories, conducting demos, mapping client HR processes to ServiceNow HRSD capabilities and specific HR modules within HRSD and sharing best practices from past projects on how other clients have met the HR challenges using ServiceNow HRSD module
- Experience in leading Client workshops with customers across HR business units
- Experience creating HRSD workshops decks and HRSD workbooks for the client to be able to fill out requirements post workshops
- Experience implementing the following HRSD components: Case, HR Services, Knowledge, EDM, Employee Relations, Lifecycle events (onboarding and offboarding), Notifications, Surveys, Reports and Dashboards
- Ability to listen, interpret, strategize and consult on HR processes and map them to HRSD capabilities and solutions
- Excellent interpersonal skills and demonstrated customer centric approach to work
- Excellent communication skills, both verbal and written
- Australian citizen with baseline security clearance
