AddressDescription
JOB DESCRIPTION:
SAIC is seeking experienced Information Technology (IT) based Service Integration oversight personnel (SETA role) to supporting a government customer. The successful applicant will exhibit flexibility in task execution, provide technical expertise on a variety of Systems Engineering topics [e.g., requirements (RFCs and RITMs), Maintenance Activities (MAs), service readiness (NSIS), verification and validation, etc.] Candidates will oversee service provider continuity of efforts, demonstrate value-added judgment, and advise the government on IT service enhancement activities. The successful candidate will produce recommendations and deliverables in a thorough, practicable, and consistent manner congruent with the organization's strategic objectives.
RESPONSIBILITIES:
The successful candidate must be able to:
- Proactively perform as an organized and dedicated change agent, core to ensuring quality assurance while assisting the culture shift toward standardized IT service deliveries
- Serve as a primary customer interface for cross-functional technical and relationship management efforts that protect the baseline while maximizing service enhancement adoption
- Operate proactively with ability to lead and execute project engagements without direct leadership oversight and/or participation
- Provide technical reviews of proposed Requests for Change (RFCs), Maintenance Activities (MAs), and other site change efforts and offer site specific mission impact assessments
- Conduct site surveys to better under Power, Space, and Cooling concerns
- Provide specific, detailed information for selection, implementation techniques, and tools for the most efficient solution to meet business needs, including present and future capacity requirements
- Perform as key Technical Advisor for articulating service requirement gaps to support customer mission architecture
- Educate consumers on current and upcoming IT service deliveries, changes, and potential impacts to existing capabilities
Qualifications
Bachelors in a STEM related field and nine (9) years or more experience; Masters in STEM related field and seven (7) years or more experience; Or ten or more years IT and IT Project Management experience may be considered in lieu of degree
Clearance required to start and maintain: Top Secret / SCI with Polygraph
Desired Skills:
- Domain knowledge in areas:
- ITIL (Information Technology Infrastructure Library)
- Compute IT Services (Information Technology)
- Storage IT Services
- Networking IT Services
- Software IT Services
- Data Center IT Services
- Project Oversight Management
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Overview
SAIC is a premier Fortune 500 technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective and efficient solutions that are critical to achieving our customers' missions.
We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.9 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
