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SalaryYou excel at connecting the dots as a problem solver, ensuring the seamless delivery of reliable services from beginning to end.
You have the opportunity to gain a wealth of expertise and a diverse range of skills, providing insight and knowledge without losing sight of your work-life balance or wellbeing.
In this role, you'll:
Take on a key role which is geared toward supporting the efficiency of the network. You'll undertake surveillance, analysis and diagnosis of networks and systems while working with local, on-site support to ensure the safe and reliable operation of telecommunication assets
You will prioritise and coordinate a timely and efficient response to relevant failures and incidents on the network with safety and customer service at the heart of your approach.
Your shift (either day or night) will be a varied one that will see you work alongside a shift partner to monitor system alerts, dispatch field staff to issues, be involved with planned outages, carry out associated administration, and more.
This is a permanent, fulltime role that is predominantly based in the office. You'll work with a good team in a supportive environment that also offers some growth opportunities.
Please for more information.
About you
You're someone who knows how to prioritise work with strong skills in communication (written and verbal), interpersonal, and customer service.
You're also a team player with proven experience in a response-focused telecommunications environment.
In addition to the skills, attributes and experience, the person we are looking for must have a tertiary qualification (min Cert IV) in Telecommunications / IT / electronics / electrical engineering.
If you meet the above and are seeking an interesting role with Sydney Trains apply today.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.
Our trains and network are evolving to meet the needs of our customers now and well into the future. We're continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.
Join us
Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.
We offer a wide range of , like our award-winning flexible and hybrid work options.
This is an in-person, on-site role.
What are you waiting for…? Connect with us. Apply now!
Applications close: 11:59 pm, Saturday 3 January 2024
For more information about this role, please contact nick.walker@transport.nsw.gov.au
People living with disability are supported throughout the recruitment process and at work. Visit for more info or speak to your talent team member to arrange any adjustments to how you interact with us.
Need some help with your application? Take a look at our .
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