AddressAllevia provides support services to people with a disability. Allevia’s organisational vision is “no person with disability in our community living in crisis by 2030,” and its mission is “the provision of services which enable people with a disability to achieve their dreams in a community where they are included, active and valued.”
Allevia is an organisation committed to diversity, equity, and inclusion in the workplace. We believe that every individual brings unique strengths and perspectives, and we are dedicated to fostering an environment where all employees can thrive.
Position Overview:
We are seeking a passionate and experienced person to join our team of managers who are responsible for managing group accommodation and support provided to clients with a disability.
The ideal candidate will be dedicated to enhancing the quality of life for people with a disability, by coordinating, overseeing and implementing person-centred support services.
You will work closely with the clients and their families/guardians, front line disability support workers, other managers, and the administration team to provide accommodations and support services that promote inclusivity, independence, safety, and accessibility.
Key Responsibilities:
- Lead collaborative teams in the provision of NDIS services to clients across several group accommodation settings, including homes and within the community.
- Oversee and coordinate the development and delivery of individualised support plans for clients, in collaboration with the client, their families, and external support networks.
- Coordinate the workflow of the teams under your delegation, ensuring the development and delivery of daily activities that will assist each person to achieve their goals as set out in their NDIS plan.
- Coordinate and monitor the delivery of support services to clients, including healthcare, personal care, allied health services, community services and other external support services.
- Maintain accurate documentation, including client records, care plans, and reports to ensure compliance, and quality of care.
- Develop and maintain rosters of care for each team that meet all award requirements, are cost efficient, and utilise the strengths, competencies, and experience of the pool of employees in Living Services.
- Be first contact on a rotating ‘after-hours on-call’ roster aiding front line staff out of business hours.
- Support front-line workers to undertake their duties and responsibilities competently, confidently, and efficiently.
- Collaborate with the HR Officer in the management of employee performance reviews and recruitment processes.
- Provide quality onboarding to new employees, including site orientation, induction, and training to support and enhance their journey with Allevia.
- Participate in the clinical governance processes of the organisation ensuring that services are of a high quality within service areas that are safe for all concerned.
- Monitor service quality through Allevia internal audit processes and systems.
- Participate in professional development, and training opportunities to enhance knowledge, competency, and skills related to the role.
Qualifications:
- Tertiary qualifications in Social Work, Disability Studies, or a related field (minimum Diploma) or relevant work experience.
- Minimum of 2 years of experience in disability accommodation management.
- Thorough understanding of the NDIS, industry standards, and relevant disability laws and regulations.
- Strong interpersonal and communication skills, with the ability to collaborate effectively with diverse stakeholders.
- Excellent problem-solving and decision-making abilities.
- Compassionate and empathetic approach to working with individuals with disabilities.
- Highly organised with strong attention to detail.
- Experience with Microsoft 365 suite.
- Competitive salary and salary sacrifice benefits package.
- Opportunities for ongoing professional development, particularly in leadership and management.
- A supportive and inclusive work environment.
- The chance to make a lasting positive impact on the lives of individuals with disabilities.
Allevia is an EEO employer and promotes gender equality in the workplace. We welcome applications from people of all backgrounds and abilities. Our workplaces are smoke free.
