Site Reliability Engineer

About Us 

TABtouch is embarking on a mission to revolutionise the digital entertainment industry. As we expand, we’re searching for new team members who possess a passion for innovation and change.

You’ll have the opportunity to work with cutting-edge technology and solve complex problems in a fast-paced environment. We cultivate a collaborative team structure that nurtures creativity and provides ample opportunities for learning and growth.

Headquartered in Perth, we offer flexible working arrangements and great benefits.

Don't miss out on this exciting opportunity to build a bright future for WA’s digital entertainment industry.

The Opportunity 

We're looking for a new, Perth-based, team member, to join our Site Reliability Engineering (SRE) team. We’re after someone passionate about learning and growing, so you don’t need to have all the skills and experience listed, as long as you have a positive attitude, and a willingness to learn from our experienced team. We will provide you with all the training and support you need to succeed in this role, and advance your career.

As a member of our SRE team, you will proactively support RWWA's technical systems and processes, to establish and maintain operational excellence. This involves continuous monitoring, improving, and automating of systems to minimise the risk of downtime, and ensure the smooth operation of business-critical services.

Please note, RWWA is seeking a fulltime candidate based in Perth, open to working at our head office in Osborne Park once or twice a week.

Some of the duties & tasks include:

• Develop and improve dashboards, monitoring, and alerting to improve our observability posture.
• Provide technical solutions to problems using scripts, tools, and applications.
• Reduce the duration and severity of incidents by developing and improving playbooks.
• Drive efficiency and effectiveness by automating manual tasks wherever possible.
• Collaborate with the wider business to minimize the impact of operational changes and ensure successful implementation.
• Act as a central point of contact for engineering squads on operational matters, helping to identify, remediate, and prioritize production issues.
• Manage the lifecycle of production defects, delivering timely and accurate communication to the wider business.
• Provide on-call and after-hours support on a rotating basis.
• Work in line with RWWA’s Incident Management process.

We’re looking for someone who is passionate about learning and growing in this field. We will provide all the training and support to help you develop the skills you need to succeed in this role. If you are interested in this opportunity, please let us know!

About You

• Proven analytical and problem-solving skills.
• Some experience in a previous Operational or Application Support role would be beneficial.
• Some experience and familiarity with Amazon Web Services (AWS).
• Some experience and understanding of networking components and infrastructure.
• Some experience in writing scripts and tools, utilising at least one of HTML, JavaScript, Bash, PowerShell, AWS CLI, Python, SQL, and Lambda, among others.
• Some experience in software application support, some familiarity with at least one of the following languages will be helpful: C#, .Net, Python, JavaScript.
• A general understanding of tools & technologies like source control, Infrastructure as Code (IaC), deployment automation, and container concepts

You'll enjoy a friendly and collaborative work environment, flexible work arrangements, and a range of staff benefits. If you're interested in this opportunity, apply now and tell us why you are the right person for the job. We look forward to hearing from you!

What are you waiting for?

Apply now with your CV and cover letter telling us why you’re the perfect fit for this opportunity.

For more information visit our website at TABtouch Careers or contact us at ***************@rwwa.com.au

As part of the recruitment process, you will be required to complete Pre-Employment screening, which will include two reference checks, police clearance and Australian Working Rights check.

Please note this role is only open to applicants who hold Australian Working Rights and we do not offer Work Sponsorship Visas.

Additional benefits

• Forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
• Access to a world class L&D platform in Udemy Business 
• Hybrid and flexible work arrangements
• 17.5% loading on Annual Leave
• The opportunity to participate in a variety of regular employee experience events and wellness initiatives.
• Generous maternity/paternity leave entitlements

At Racing and Wagering WA, we recognise that we are strengthened by diversity of gender, thought, experience, and ethnicity. We are committed to providing a safe work environment and making reasonable adjustments in which everyone is included and treated fairly.

We are an Equal Opportunity Employer and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.     

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.