Site Reliability Engineer

Company Description
About Us
TABtouch is embarking on a mission to revolutionise the digital entertainment industry. As we expand, we're searching for new team members who possess a passion for innovation and change.
You'll have the opportunity to work with cutting-edge technology and solve complex problems in a fast-paced environment. We cultivate a collaborative team structure that nurtures creativity and provides ample opportunities for learning and growth.
Headquartered in Perth, we offer flexible working arrangements and great benefits.
Don't miss out on this exciting opportunity to build a bright future for WA's digital entertainment industry.
Job Description
The Opportunity
As our Site Reliability Engineer (SRE), you will be proactively supporting RWWA's technical systems and processes to establish and maintain operational excellence. This involves continuously monitoring, improving, and automating systems to minimize the risk of downtime and ensure the smooth operation of business-critical services.
RWWA is seeking a candidate based in Perth who is open to working at our head office in Osborne Park ocassionally.
Some of the duties & tasks include:

• Develop and improve dashboards, monitoring, and alerting to visualize system health and identify issues before they impact the business.
• Provide technical solutions to problems using automated scripts, tools, and applications.
• Reduce the duration and severity of incidents by developing and improving playbooks.
• Drive efficiency and effectiveness by automating manual tasks within the SRE team.
• Collaborate with all areas of the wider business to minimise the impact of operational changes and ensure successful implementation.
• Act as a central point of contact for engineering squads on operational matters, helping to identify, remediate, and prioritize production issues.
• Manage the life cycle of production defects and incidents, delivering timely and accurate communication to the wider business.
• Provide regular on-call and after-hours support on a rotating basis.
• Ownership of the Incident Management process for RWWA, including:

• Responding to, triaging, and investigating incidents within agreed SLAs.
• Communicating with the wider business and external partners
• Leading the business during P1/P2 investigation and remediation, escalating and engaging SMEs when necessary.
• Conducting post-mortems via Major Incident Reviews. (MIRs)
• Creating the necessary documentation post MIR and managing remediation action lifecycle.

Qualifications
About You

• Thorough understanding of tools and technologies such as source control, Continuous Integration (CI), Infrastructure as Code (IaC), deployment automation, and container concepts.
• Extensive experience and familiarity with Amazon Web Services (AWS).
• Proven analytical and problem-solving skills.
• Experience working with networking components and related architectures, with a strong understanding of them.
• Experience in software application analysis, design, development, and deployment, using any of the following languages: C#, .Net, Python, and JavaScript.
• Experience in writing ad hoc scripts and tools, utilising HTML, JavaScript, Bash, PowerShell, AWS CLI, Python, SQL, and Lambda, among others.

Don't tick all the boxes? Don't worry! We're looking for someone who is passionate about learning and growing as an SRE. You don't need to have all the skills and experience listed, as long as you have a positive attitude and a willingness to learn from our experienced team in our Perth office. We will provide you with the training and support you need to succeed in this role, and advance your career. You'll enjoy a friendly and collaborative work environment, flexible work arrangements, and a range of staff benefits. If you're interested in this opportunity, apply now and tell us why you are the right person for the job. We look forward to hearing from you!
Additional Information
What are you waiting for?
Apply now with your CV and cover letter telling us why you're the perfect fit for this opportunity.
For more information visit our website at or contact us at
As part of the recruitment process, you will be required to complete Pre-Employment screening, which will include two reference checks, police clearance and Australian Working Rights check.
Additional benefits

• Forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
• Access to a world class L&D platform in Udemy Business
• Hybrid and flexible work arrangements
• 17.5% loading on Annual Leave
• The opportunity to participate in a variety of regular employee experience events and wellness initiatives.
• Generous maternity/paternity leave entitlements

At Racing and Wagering WA, we recognise that we are strengthened by diversity of gender, thought, experience, and ethnicity. We are committed to providing a safe work environment and making reasonable adjustments in which everyone is included and treated fairly.
We are an Equal Opportunity Employer and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.