Site Reliability Engineer

Role Overview:You are a key part of the team responsible for improving productivity and reducing toil through automation and the development of internal products. Utilising our observability and telemetry platforms, you set benchmarks for squads, systems and services. Your team is the team accountable for ensuring that Finder's engineering squads meet - and exceed - reliability and performance targets. You are responsible for proactively improving the lives of engineers at Finder so that everybody is able to do their jobs better, every day.You are comfortable delivering an engineering-led, commercially focussed outcome from inception through to go-live. You live and work across the technology stack - top to bottom, from the user interface through the messaging, service and data tiers as well as monitoring, working with and tuning the deployment in production.You have an understanding of the broader context of software engineering and product development strategy at Finder, including the intersection of the business and technology-facing factors that carve the way to your work being successful.Responsibilities:

• Build products and tools that allow engineers and squads to operate autonomously, reducing toil, and improving productivity and quality of life
• System workflow automation
• Defining and monitoring service level indicators to ensure that the squads responsible for them are hitting their targets
• Incident management, response and resolution along with supporting teams in the creation and maintenance of relevant playbooks.
• The infrastructure foundations and networking that other teams use for their DevOps.
• Identifying, improving and automating team processes and workflows
• Improvement of service and system performance and reliability as well as the monitoring of infrastructure cost.
• Embodying, demonstrating and reinforcing our engineering principles and company values.
• Problem solving skills and the ability to create solutions
• Coaching, mentoring and developing of engineers

We don't expect anybody to have experience in every one of the following points, but this should paint a picture of the type of engineer we're looking for.Desired Experience and Skills:

• Experience working in software development/engineering environments
• GitHub, GitHub Actions and BuildKite CICD
• DevOps and networking expertise, including containerisation, provisioning infrastructure, creating pipelines, monitoring, alerting (i.e. some of the following: Docker, Kubernetes, Terraform, Helm, BuildKite, Datadog)
• Expert-level knowledge with practical experience of Google Cloud Platform
• Excellence in architectural design, including SOA, message queues, event processing and event sourcing
• Experience in defining and executing SLO & SLI
• Extensive experience in software engineering at a senior level along with experience in Go, NodeJs, Java, PHP, MySQL, MongoDB & API Platform
• Distributed DevOps model

One or two of these might be nice to see as well

• Experience creating and maintaining a SSDLC (Secure Systems Development Lifecycle) framework
• Familiarity with Auth0
• Demonstrable commercial acumen
• Experience in successfully working with and/or establishing a culture of security

What we offer:

• Organizational culture based on our core values
• Flexible, outcomes-driven workplace
• Vibrant office in the city centre with a kitchen filled with snacks and lunch
• Access to training, development, and an extensive resource library
• Employee Assistance Program

Application process:If this sounds like the kind of opportunity you've been looking for, select the 'Apply Now' button below to submit your cover letter and resume. Use your cover letter to introduce us to you; we want to know who you are, what you've worked on and why you think you'd be a great addition to the Finder team.Inclusion
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Email talent@finder.com with any questions or feedback.