AddressA B O U T U S
Together We Can International (TWCI) are experienced leaders in their field and our team is our biggest asset, we hire on values, lived experience, morals, ethics, attitude & ability to progress people. Passionate with lived experience in Disability, we thrive on assisting the most vulnerable people in our community through support, results & achievement, we set the bar high with our staff and our expectations, and the ability to think outside the box to obtain desired outcomes of participants NDIS goals is essential, we have a culture of excellence that is reflected throughout the organization.
P O S I T I O N S U M M A R Y
The primary function of the Social Support Mentor at Together We Can International Pty Ltd (TWCI) is to provide assistance and support to neurodiverse individuals within the community. You will provide them with all their tools to be able to become a better version of themselves, work towards their goals & be their biggest support person along the way. You will engage in group environments & activities to encourage them to try new things, make new friends & have fun! Working in a fast-paced environment, with a supportive team you will provide exceptional support to our Social Support Community.
E S S E N T I A L: H I G H L Y D E S I R A B L E :
- Driver licence & own reliable vehicle NDIS Clearance
- Working with Children Clearance (WWC) Excellent Communication skills
- Previous experience working with people with a Disability. Lived experience with Disabled or vulnerable people.
- Previous experience supporting young people with barriers. First Aid, Mental Health, Youth work, social work, or Human Services qualifications or experience
A B O U T Y O U
You are a champion for change who strives to achieve better results. With your driven nature, you have demonstrated experience in meeting and exceeding performance base targets and are able to work autonomously. You consider your communication and interpersonal skills to be your greatest strengths and can build effective relationships with participants as well as external organizations. Having prior exposure or lived experience with people with a disability or experience in a similar industry, you understand the challenges our participants face when looking for work. Importantly, you have a passion for the sector and relate to our mission and more importantly our values.
K P I ' S & R E S P O N S I B I L I T E S
- Build rapport with both participants & families to gain trust & progression. Support participants towards their NDIS goals
- Confident & Comfortable with technology
- Maintaining a balanced & effective schedule
- Able to effectively communicate with fellow staff & manager.
- Effective time management, ensuring you are on time & prepared Able to effectively use a sense of initiative.
- Problem-solving skills, solving problems that come along the way.
- Submitting Shift Notes, Sunscreen Application forms & Incident Reports, if needed
- Able to effectively use Connecteams app claim shifts, communicate unavailability, etc. Confident to approach the manager with any problems
- Complete TWCI’s essential training courses Active listening & respect at ALL TIMES
- Following policy & procedures
- Following our Non-Disclosure procedure - understanding confidentially
- Expos, networking & connecting with the Community is an essential part of being successful in this role this includes attending or representing TWCI at any scheduled events & potential good news stories outlining the work or the results you are achieving.
Our Team #teamTWCI It takes an exceptional person to a part of Team TWCI, we believe our staff are our biggest asset, they are passionate, experienced, engaging and love what they do! A true team of superstars who are hand-picked to be able to think outside the box, empower and achieve, holding your hand every step of the way. We provide exceptional training and ongoing support to our staff from the moment they put on their TWCI uniform there is a culture of excellence and sense of pride about being part of something amazing. Through both external training organisations & inhouse training packages we ensure our team are trained continually upskilled to provide an exceptional experience for not only our participants but their families, supports and care teams inclusively.
