AddressAbout Sonder
Sonder is a data-driven, human-first wellbeing company; helping organisations re-imagine their people’s health, wellness and safety. The heart of the solution is a technology-driven platform supported by medical and mental health experts - available every minute of every day. Their mission is to achieve the right outcome for a broad range of wellbeing and safety issues, from mild to severe. Aggregated data also provides organisations insights to reduce people-related risks and drive decision making, supporting leaders to confidently create a brighter future for their people and their organisation.
- Over 400,000 members from 90+ countries since launch in 2017.
- Over 200 staff, with an international responder network of ex and off-duty emergency services personnel.
- Trusted by major corporations, education providers and Government to enhance wellbeing across the world.
- AFR #1 Most Innovative Company for Technology 2021
The opportunity
Sonder is a 24/7 safety and wellbeing service provider. At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre.
Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity.
Ideally based in, or around
- Sydney Metro
- Wollongong
- Canberra (ACT)
you’ll be a part of the Sonder Responders Network in either a casual or part-time capacity.
Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity for the right people to build and expand the network in Australia from the ground level. Your experience in decision making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be generously compensated with remuneration for both on-call availability, when required, and incident response.
You will also, when required, assist the Area Manager to:
- Recruit, train and manage Sonder’s critical incident response capability within your area
- Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
- Nurture partnership relations, engagement and training
- Provide input to operational procedures and network management
- Conduct emergency and non-emergency support responses as required to support the network of responders in your area
Who are we looking for?
We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.
You will have:
- Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area.
- High level of self-awareness, motivation, and self-management.
- Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity.
- Ability to work a flexible, on-call roster.
If this sounds like the role for you, apply now and join our journey to make personal safety accessible to everyone.
What can we offer you?
You will work with a collaborative, vibrant and passionate team of experienced professionals, inside and outside of the Response Network Team and as we continue to grow, there will be plenty of development opportunities.
- Flexible work arrangements
- Induction and onboarding designed to make you succeed in your new role
- Social events and clubs
- Supportive and collaborative team
Join Sonder’s innovative movement and feel empowered everyday knowing you are contributing to making the world a safer place.
Please note; due to the nature of our work, all successful candidates are required to complete a National Police Check and Working with Children’s Check. If you have recently obtained these clearances, please indicate this in your application.
For any enquiries, or to arrange a confidential conversation, please contact *************@sonder.io.
