Specialist Consulting Administration Cle

Position DetailsReference Number 65732
Position Title Specialist Consulting Administration Clerk
Employment Type Part Time Ongoing
Entity Monash Health
Department Specialist Consulting Clinics
Location Dandenong Hospital
Position Summary

• Data entry
• Reception
• Patient focused

About the RoleThe main focus of the Administration Clerk is to co-ordinate patient flow throughout the Specialist Consulting Clinics and to provide high quality customer service, including sensitivity when dealing with clients. It is the responsibility of the Administration Clerk to provide administrative and clerical services to ensure effective & efficient administration operations. The Administration clerk reports to the Administration Manager and is responsible for undertaking clerical functions within the Specialist Consulting Clinics.About You:

• Excellent Customer Service skills, with a focus on being receptive to patient needs
• Experience working within a Customer Service Environment
• Display a commitment to ongoing professional development
• Demonstrated ability to develop and meet operational objectives
• Demonstrated ability to work in a dynamic, constantly changing environment and manage competing demands
• Effective time management skills
• Previous experience with iPM (Patient Management System) is essential
• Previous experience working in a Specialist Consulting Clinic is essential

Monash Health is a great place to workTo learn more about our organisation visit www.monashhealth.org.To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare for people at every life stage. With 25,500 employees, we provide care to south-eastern metropolitan Melbourne and rural Victoria from over 40 locations, via telehealth, within local communities and in people’s homes.We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.What We Offer:

• access to Monash Health in-house learning portals to further expand your acute clinical skills & knowledge base
• mentorship & career guidance
• support to attend relevant forums & conferences
• a supportive learning environment, should you wish to undertake

In addition, you will have access to benefits including salary packaging to increase your take-home pay, access to onsite staff car parking and gym, uniform and the Employee Assistance Program (EAP).How to ApplyApplications will only be accepted via the Monash Health online Mercury System only. Email applications will not be considered.Existing Monash Health Employees should apply using your Monash Health employee account. For any queries regarding employee accounts contact Recruitment Services at .Offers of employment can only be made once all required probity checks have been completed.These include:

• reference checks;
• a clear Police Check conducted within the last three months;
• a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
• proof of immunisation.

A request to conduct probity checks does not guarantee that an offer of employment will be made. As part of our selection process, you may be invited by email to participate in an on-camera video interview. Under the Victorian Public Health orders, all employees working within the Public Health system must be fully vaccinated against COVID-19 and Influenza and are required to provide acceptable evidence of their vaccination status. The current orders require evidence of three doses for COVID-19.All applicants to positions with Monash Health will need to upload acceptable evidence of full vaccination against COVID-19 and Influenza as part of their application. Acceptable evidence is a copy of your Immunisation History Statement which can be accessed via myGov. Offers of employment will only be made to candidates who can provide evidence that they meet full vaccination status.
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