AddressServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.
ServiceNow is currently seeking a highly driven Senior Digital Sales Representative (Senior MM Account Executive – for State/Local Government) to join our expanding Digital Sales team. The Senior Digital Sales Representative (Senior MM Account Executive – for State/Local Government) will be responsible for strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring these customers continue to get value from the NOW Platform. The candidate will be an individual with a demonstrable track record in strong account management, relationship management, business development and new pipeline generation ideally over digital tools within a business-to-business (B2B) capacity. They will collaborate with their team of Sales Specialists, Solution Consultants, Renewal Sales and Partners to exceed quota and achieve ongoing customer success.
What you get to do in this role:
- Meet or exceed Monthly, Quarterly and Annual sales objectives.
- Manage sales opportunities and business relationships primarily over the telephone and via digital means with influential contacts within Mid-Market clients in QLD and VIC (State and Local Government)
- Drive C-level and Senior Executive relationship and prepare/conduct QBRs with clients.
- Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these.
- Strategically prospect within key verticals to develop new opportunities and pipeline
- Follow the Value Selling sales process to win new business, expand withing existing accounts and ensure contract renewals
- Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc.
- Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc.
- Working towards daily, monthly & quarterly KPI metrics such as incremental ACV from existing, new prospect meetings, pipeline generation, ACV bookings and Renewal Rates
- Occasional interstate travel for training and/or meetings may be required.
