AddressPosition Description: Position Description - State Manager - Dec 2021.pdf
Closing Date: Sunday, 19th May 2024
The State Manager - Metropolitan Victoria will have a strong focus on leader development, skills capability uplift and sustainable business growth with an ultimate responsibility for leading and driving the performance of the Branch Network in Retail for Metropolitan Victoria across both Corporate and Community Bank Branches. You will play a major part in managing the relationships with the Community Bank network and driving outcomes for customer growth.
As a member of the National Retail Leadership team, you will be expected to support the strategic direction set by the Head of Retail Customer and will take carriage of its ownership through all levels of the organisation. The technical and operational experience is the backbone to which you will coach Regional Managers on goals setting and achievement. You will bridge the gap between strategy and execution.
Your knowledge & experience
- Demonstrated business and leadership experience gained in the Banking industry, ideally within retail sales.
- Extensive knowledge of all Bank lending policies, procedures, products, and services
- Demonstrated skills in developing and maintaining strong stakeholder relationships both internal and external
- Highly accountable as a leader and have advanced skills in right recruitment, development and performance management
- Established network across Australia, particularly within the key market of Metropolitan Victoria to grow the business in line with organisational objectives.
- Strong understanding of the Banks regional and community engagement
- An understanding of franchise systems, particularly our relationship with Community Banks and other retail partners (advantageous)
- Able to deliver to state targets with a customer first service focus
- Experience in leading and embedding change including a continuous improvement mindset
- Deep understanding of international and national banking trends and the cause-and-effect relationships that govern the market.
You will be responsible for the Metropolitan Victoria Region with 90 Branches split in to 7 Regions. This is a Permanent Full time position where we offer flexible work options that put our people first, and a hybrid model of a minimum of two days in a local Head Office per week.
We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.
About Bendigo Bank
With over 7,000 employees, we are Australian's most trusted retail bank, our purpose is - 'to feed into the prosperity of our customers and communities, not off it'. We are one of Australia's most trusted brands and this isn't something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at!
Find out more about us and our incredible history here: About us | Bendigo and Adelaide Bank (bendigoadelaide.com.au)
Our perks and benefits:
Belong to a wonderful team of people. Know how we know they're great to work with? They told us! Great benefits, work life balance, and flexibility
- Bendigo Bank supports ongoing development, with the potential for a portion of education fees being reimbursed by the bank. We want you to be the best version of you, and to help you achieve that!
- We know the last few years have been rough, so we have partnered with Sonder as our EAP provider that is so much more than just one-on-one counselling. At the touch of a button, you will have access to self-help 24/7 or you can live chat with a team of safety, medical, and mental health professionals to assist with anything life throws at you.
So, what are you waiting for? Come and join the better big bank!
Still in two minds?
Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don't tick every box we still want to see your application!
Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now!
We don't want you to be missed, so please note that directly emailed CV's may not be picked up by the system and may risk being missed from the process.
We love the support recruitment agencies give businesses every day, however, we have got this. Our superstar recruiters will reach out to our fabulous panel if we need a helping hand.
