State Operations Manager

About us:                                                                             

Buildsafe is a market leader that sets the standard in residential height safety across Australia.

Through innovative product design and engineering, we partner with our clients to streamline the build process, and provide safe & compliant worksites throughout QLD, NSW and VIC.

Our range of products includes Platforms, Scaffold and Guardrail/Fallguard systems.

We are fast paced, ever evolving, and constantly challenging ourselves to do things better!

This is an exciting time to join the Buildsafe NSW team in this influential role; with significant growth in our short term future, our agile and innovative team and processes, you will be joining a team and business at a time where you will have opportunity to drive strategy and significant outcomes but also play a hands on role in our successes.     

The role:

The State Operations Manager is responsible for leading, influencing and managing the Branch Managers and Business Manager, reviewing individual and team performance to develop strategies that will encourage a culture of continuous improvement.

The key functions of this role are to drive and assist Branch Managers and their employees on matters relating to; People, Safety, Quality and Costs, as well as working with the Business Manager to drive effective and continuous improvement across business outcomes.

Based out of the Head office, in Saint Mary’s with regular travel to the other NSW Branches (Newcastle), the State Operations Manager reports to the General Manager for New South Wales.

Your role will include….. But isn’t limited to: 

People

• Work with Branch Managers and People and Culture teams for Workforce Labour planning ensuring sufficient resources in the recruitment pipeline or being upskilled to meet client demand and forecasts
• Collaborate with HR in regards to – Recruitment & selection, training & development, performance management, disciplinary meetings and Workplace Health & Safety.

• Lead by example to create a high performing and engaged team
• Provide ongoing feedback, guidance, mentoring, advice and coaching to direct reports

• Adopt, encourage, and actively promote business core values

Safety

• Working alongside the Compliance Department to generate the required safety outcomes
• Demonstrate a visible commitment to safety leadership including through;
  • Leading by example for PPE compliance
  • encouraging ownership and accountability for safety behaviour from managers and other workers
  • creating forums that encourage safety feedback
  • Encourage participation in return-to-work programs and positive return to work experiences for workers with a work-related injury or illness

Quality (Excellence)

• Oversee that all required information is made available to and returned by the field teams for an accurate, efficient, and compliant install/dismantle process
• Work with other departments to create or improve procedures for best practice/best outcome service delivery
• Ensuring day to day business activities and flow of information are effective to drive business performance, efficiencies, and continuous improvement

Financials

• Monitor and review operational KPIs daily/weekly/monthly including financial statements, sales or activity reports, Power BI dashboards or other performance data to measure productivity or goal achievement to identify areas needing cost reduction or program improvement
• Understand stock levels and availability throughout all branches and entities, and determine how to increase inventory turns, reduce waste, and optimize customer service.
• Analyse profitability data and take actions or make recommendations to internal stakeholders to ensure optimisation of profitability
• Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

You will have experience in the following:

• Implementing business processes, plans and procedures
• Setting comprehensive goals for performance and growth
• Leading, engaging and empowering a team
• Building and Construction experience —Knowledge of materials, methods, and the tools involved in residential construction. (desirable)
• Recent Senior Management Experience
• Evaluate performance by analysing and interpreting data and metrics

About you:

The successful candidate must have a strong work ethic, be committed to setting the bar high, possess a sense of urgency and not one to accept good, only great! You will bring your own bag of skills to the table, that will add value to the team including:

• A strong commitment to safety
• Highly developed stakeholder engagement skills, a demonstrated ability to build and maintain relationships with internal and external parties
• Exceptional time management and organisational skills.
• Strong written and oral communication skills.

• Critical thinking/ability to troubleshoot and be solution-focused.
• Professional demeanour and appearance

• Be a true "Culture Carrier"; working in a team environment you will be able to contribute positively to team discussions and share our vision of encouraging a culture of continuous improvement.

What's in it for you?

Opportunity to grow your career in a business with a 22-year track record of consistent top line growth. We offer on-site parking, leadership development programs, regular team building experiences and access to our Employee Assistance Programs for you and your family.

If you would like to be part of the Buildsafe team, please apply by sending a cover letter and your resume.