Job description
our sister company, Cabin Services Australia have an exciting opportunity for a Station Supervisor to join the team at Melbourne Airport on a fulltime basis.The role will be responsible for monitoring the labor budget by planning and effectively distributing resources to ensure the operation is running effectively while ensuring a consistent service level is delivered to our customers. You will have a passion to coach and develop staff throughout the employee journey in-line with CSA and customer guidelines.Key duties and responsibilities:Logistical allocation of staff around the airportResponsible for strategic decisions in case of delayed aircraft departures to ensure that customer requirements are metMonitor and control activities against budget, ensure maximum efficiencies are achieved to improve budgetary targets;Monitor effectiveness of procedures and make recommendations for improvementProfessionally liaise with airline representatives as required Conduct quality audits and surveillance on the work performed during routine and non-routine to ensure the aircraft is completed to expected standardMonitor individual employee performance against standards and set KPI’sPrepare and issue audit reports and identify required corrective actionsIdentify and resolve any issues or conflicts when necessaryComply and ensure all staff under your direction are complying with WHS, Airport security, Biosecurity, Airside driving and other regulationsCarry out various administrative & reporting duties as requriedMore about you:Background in Aviation (desirable however not essential)Demonstrated skills set in leadership, decision making and organisational skills Ability to create a harmonious team working environmentAn advocate for promoting a safe and compliant workforceStrong computer literacy – across Microsoft OfficeAbility to communicate effectively and work part of a team Willing to commit to a rotating roster including mornings, evenings and afternoons shifts Proven ability to exercise discretion at all timesIf you are looking for a new and challenging setting in the world of aviation, apply now!Applications close: 18 April 2024